Apart from the standard way of filling in questionnaires, participants of surveys tend to write in their own reflections, going beyond the questionnaire instructions. Respondents participating in a correspondence form of adult education have revealed particular activity in this area. The number and diversity of these insertions may suggest the attempt made by the participants to communicate with the organizers of the course. This extra content is referred to as 'insertions' and most often relates to the very respondent or politely addresses the organizers of the course. Another category comprises those insertions that enlarge upon the question. Then, there is a group that could be distinguished on the basis of the location of the insertions. Some of them take the form of individual words, sentences, phrases or even punctuation marks (e.g. !, ?). The analysis of the insertions reveals that there is an additional area of the respondents' activity that emerges unexpectedly in the form of spontaneous content. Adding and interpreting this extra content trigger learning processes, and the reality explored in this way acquires a new meaning.
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