The aim of this article is to characterize the problem of the shrinkage in the fast-moving consumer goods sector caused by shoplifters. The purpose of this study is to determine if offenders factor characteristics of retail layout into their decision. This information will allow retailers to focus on things that influence shoplifter perceptions and behavior in order to optimize their retail operational strategy. This article shows the way of fighting against stock losses without money engagement.
Using methodology of theory of the interested parties to the analysis of essence of relations in the system "enterprise of retail trade-client", classification of categories of clients is offered according to their contribution to the provision of the enterprise permanent functioning.
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