Receivables play an important role in supporting the company sales and the size of receivables is associated with the policy of crediting customers. The increasing competition on the insurance market is causing premiums payment timelines to be extended and paid in instalments. Consequently, the accounts receivable from the insured are going up. In order to analyze the efficiency of collection of receivables from policy holders study was based on data from the X Insurance Company. The period of study contains of two consecutive reporting periods. The object of the study includes mainly: the effectiveness of the process of internal and external vindication; indicator of vindication costs and the average amount of receivables attributable to one vindicated payment.
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