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EN
Theoretical background: Analytical marketing is at the heart of scientific research because it plays an important role in building the competitiveness of enterprises and is an opportunity for them to grow.Purpose of the article: The aim of the article is to present the results of a bibliometric analysis of the developing area of analytical marketing.Research methods: For this purpose, specialist journals published between 1900 and 2021 were searched in the Web of Science database. The scientometric analyses carried out on their basis concern the number of publications, authorship and co-authorship, the number of citations, journals, thematic categories, institutions, countries and keywords. Over 200 publications cited 2,563 times were analyzed.Main findings: The concept of analytical marketing was taken into account by over 400 authors, with Maria Petrescu authoring the highest number of publications, and Michel Wedel being the most significant author due to the number of citations. An important role, due to the number of publications in this area, is played by institutions based in the USA (over 50%), including the University of Nevada, Las Vegas (UNLV) and the Nevada System of Higher Education (NSHE). What is more, the conducted research emphasizes the importance of marketing analytics and presents benefits that stem from using it.
PL
Cel artykułu został zrealizowany przez przedstawienie roli marketingu analitycznego w procesie badawczo-analitycznym wspartym przez automatyzację marketingu. W artykule pokazano, że zbierane i przetwarzane w ten sposób dane mogą stanowić znakomite źródło informacji niezbędnych do przeprowadzenia danego procesu. Wykazano to na praktycznym przykładzie wdrożenia dla firmy X kampanii reklamowej oraz przedstawiono osiągnięte efekty w zakresie wzrostu wartości sprzedaży. Słowa kluczowe: marketing analityczny, automatyzacja marketingu, proces badawczo-analityczny, komunikacja i działania marketingowe.
EN
The purpose of this article was realised by presenting the role of analytical marketing in an analytical research process supported by marketing automation. In the article, we show that the data collected and processed in this way can be an excellent source of information needed to carry out the process. This was demonstrated by the practical example of implementing an advertising campaign for Company X and showing the results achieved in terms of increase in sales value.
RU
Цель статьи была достигнута путем представления роли аналитического маркетинга в исследовательско-аналитическом процессе, поддержанном автоматизацией маркетинга. В статье указали, что накопляемые и обрабатываемые таким образом данные могут представлять собой великолепный источник информации, необходимой для осуществления данного процесса. Это продемонстрировали на практическом примере внедрения для фирмы X рекламной кампании, а также представили достигнутые результаты в сфере роста стои- мости продажи.
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