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Communication Technologies and the public service: Is it the case of citizens inclusion in the public service standard in Albania?

100%
Musaraj A., Malltezi A.
Academicus. International Scientific Journal
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2012
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issue 05
26-42
EN
The Albanian challenges have been insistent not just for domestic researchers, academics, or even Albanian citizens; they pique a lot of people in different geographic positions, first of all, the European ones, because by a strong European drive Albanian progresses have been oriented. This brings a great necessity to watch very close those evolutions, processes and the impacts they have in the Albanian social tissue. At the same time, it is very important to understand what streamline has been followed till now by micro and macro processes which have affected the systems affecting thou the relations between pairs, which not necessarily are being expressed in standards. There is no sustainable change or improvement, if it is not built at the cellular level, and when we talk about the state, institutions and citizens, the way they relate, if it is standardized or not by laws or procedures, it becomes the most important reading that we must do to understand the substratum of those changes. Relations, communications and the future of the communicative situations between citizens and public operators including the public administration during the public service proceedings, indicate the quality and sustainability of Albanian evolutions in social view, as well as the forecasting we can do regarding their impact in the future. To increase complexity, we can add another variable to the communication’s analyses in the public service, which represents an important evolution of Albania in this context, the wide introduction of the Technologies of Information and Communication (TIC) in the biggest part of public service provision. This makes us investigate about effects and impacts they have had during the service delivery. We may judge the transparence’s perception related to how much equal citizens consider they are being treated by public operators, what’s the influence it has in the trust climate, notably on the citizens trust towards public administration, whose salaries are being paid by public and who theoretically must carry over public interest. We may, as well, investigate the impact that this variable has had in the new dimension of accountability which en bloc, associated by an accurate lawful and institutional monitoring, has been very sensitive and actually they represents mayor arguments of social and political debate in the country.
2
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ANATOMY OF PLACE-MAKING IN THE CONTEXT OF THE COMMUNICATION PROCESSES: A STORY OF ONE COMMUNITY AND ONE SQUARE IN A POST-SOCIALIST CITY

100%
Kotus J., Sowada T., Rzeszewski M., Mańkowska P.
Quaestiones Geographicae
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2019
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vol. 38
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issue 2
51-66
EN
The article presents a discussion on the anatomy of place-making within the framework of the communication processes against the background of social order in a post-socialist city. The main aim of the text is to look at the social mechanisms of place-making processes “under the microscope”. The place-making activities are very often associated with planning and urban design. However, behind that planning veil is the social world of urban neighbourhood communities. In the article we propose, the social communication and participation processes are among the key factors responsible for creating urban spaces. We are presenting a place-making case study, using the example of Asnyk Square in Poznań. In this context, we are analysing social attitudes and social communication, which took place in the course of the place-making processes and influenced urban planning activities. The discussed case is complicated and provides no easy solutions.
3
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Metody optymalizacji korporacyjnych procesów komunikacji z bankami

89%
Szermanowicz K.
Kwartalnik Nauk o Przedsiębiorstwie
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2015
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vol. 37
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issue 4
64-74
EN
The paper discusses the possibilities of improving business processes using different types of payment and clearing systems-based solutions. Presented solutions are delivered by banks or clearing institutions. The paper, based on a published case studies, includes a commentary concerning functional differences between these systems and solutions.
PL
W artykule zostały zaprezentowane możliwości usprawniania procesów biznesowych przy wykorzystaniu różnego typu rozwiązań w ramach systemów płatności i rozliczeń finansowych. W oparciu o studium przypadku znanych korporacji omówione zostały rozwiązania dostarczane zarówno przez banki, jak i organizacje rozliczeniowe oraz różnice w zakresie dostarczanych przez nie funkcji.  
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