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EN
Research background: Although the literature on power asymmetry and power dynamics has recognized the issue of factors that cause power shifts in business-to-business relationships, a more systematic approach and research framework regarding the identification of these factors is lacking. There are attempts in business-to-business literature to use the critical incident technique to study dynamic phenomena, but there are no studies on the factors that increase and decrease the power of suppliers in their relationships with dominant buyers. Purpose of the article: The aim of this paper is to identify the factors that influence the most significant changes in suppliers' power in relationships with dominant buyers. An important objective is also to determine to which power sources the identified factors are assigned. This is crucial for business practitioners, who will be able to adjust their actions when managing a relationship with a dominating partner through knowledge of their own strengths as well as weaknesses. Methods: The study is based on analysis of questionnaires with open-ended questions, and uses the critical incident technique to investigate the behaviour of dyadic parties at key moments in buyer-seller relationships. We have focused on investigation of manufacturing companies mainly from the furniture, construction, energy and printing industries. The analysis of the data was based on the abductive approach as a combination of inductive and deductive coding. Findings & value added: In comparison to previous studies, which did not distinguish the level of importance of each factor, we have obtained only those factors with the greatest impact on power dynamics. We have also obtained factors which can decrease suppliers' power, whereas the literature focuses mostly on factors increasing suppliers' power. The research results reveal the factors that affect an increase and decrease in the power of weaker suppliers in relationships with dominant buyers. First- and second-order factors were identified, and subsequently 3 overarching dimensions for each increase and decrease in supplier power were deduced from the results. The most important overall dimension for the increase in power was the building of suppliers' power capabilities, while the decrease in suppliers' power was most influenced by transactional changes and changes in buyer's expectations. The results can be helpful for managers in focusing their attention on expert power in order to gain knowledge and prepare a practical background for managing asymmetric relationships. It is important to mention that the critical incident technique used in this study has not yet been used to represent power dynamics in B2B relationship literature.
EN
The purpose of this case study research aims to bridge gaps in the current research by exploring how both veteran and nonveteran adult and higher education (AHE) learners make sense of their educational journey and identity, in and out of the classroom, during their first-year experience (FYE) course at a community college (CC) in the Southwest region. Combining critical incident technique (CIT) and narrative inquiry, the researcher is able to investigate veteran and nonveteran AHE learners’ personal critical incident narrative testimonies to make sense of individual identity and values. Relevant literature on the topic of FYE’s and transition for veteran and nonveteran learners underscore potentially problematic issues in the current scholarship. The theoretical framework from which this research was undertaken, methodology, findings and discussion reveal how nonveteran and veteran AHE learners identify a ‘third side’ or common ground in 1) the fight to pursue AHE, 2) the negotiation of new roles and 3) the influence of family on identity. To conclude, implications for future research and conclusions to advance understandings about veteran AHE learners have been offered. Ultimately, participant responses reveal common or ‘third sides,’ and how these ‘third side’ spaces contribute towards a collaborative learning environment in an FYE. General experiences of transition into the higher education setting for veteran and nonveteran learners are also shared in the findings.
PL
Celem artykułu jest eksploracja i identyfikacja kategorii doświadczeń uczestników procesu dydaktycznego na podstawie innowacyjnego modelu dydaktycznego. Artykuł został przygotowany na podstawie badania jakościowego uczestników procesów dydaktycznych, łączących wykłady i ćwiczenia z pracami studentów nad wyzwaniami projektowymi sformułowanymi przez przedsiębiorstwa współpracujące w projekcie pt. Innowacje rynkowe – projektowanie i wdrażanie. W badaniu wykorzystano technikę krytycznych przypadków (critical incident technique - CIT).
EN
The aim of the article is to explore and identify the categories of experiences of the students that participate in the innovative didactic process. The authors prepared the article on the basis of a qualitative study. The informants were the participants in the innovative didactic processes in which lectures, exercises and students’ work on project challenges formulated by enterprises cooperating in the project “Market innovations - design and implementation” were combined. The study used the critical incident technique (CIT).
RU
Цель статьи – изучить и выявить категории опыта участников дидактиче- ского процесса на основе инновационной дидактической модели. Статья под- готовлена на основе качественного обследования участников дидактических процессов, объединяющих лекции и упражнения с работами студентов по проектным вызовам, сформулированным предприятиями, сотрудничающими в проекте «Рыночные инновации – проектирование и внедрение». В обсле- довании использовали технику критических событий (англ. critical incident technique, CIT).
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