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Redesigning the marketing mix for eco-friendly product consumption among non-purchasers in India

100%
Chockalingam S. N., Isreal D. J.
Management & Marketing
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2016
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vol. 11
|
issue 1
355-370
EN
The present study was created in order to customise the marketing mix for non-purchasers of eco-friendly products by studying their perspectives on the introduction of eco-friendly variants of the regular products that they are using in particular product categories (personal care and home care). Overall previous literature reviews in this area imply that there is a gap in the scientific literature on the marketing mix formulation for converting non-purchasers into purchasers of eco-friendly products to augment eco-friendly product sales and adopt green marketing. As literature reviews had clearly indicated that green purchasers have a very low percentage when compared to non-purchasers, the purpose is to create new opportunities for successful green marketing as the study tries to convert non-purchasers into purchasers. We used descriptive research design to study a sample of 885 respondents, who were surveyed in 2 cities in the Tamil Nadu state in India, to acquire an in-depth understanding of consumer behaviour that would enable the consumption of eco-friendly products among non-purchasers. The results reveal the marketing mix requirement and the eco-friendly aspects needed by the non-purchasers in order to buy the eco-friendly variants. The research sheds light on the product, price and promotion components that will attract non-purchases of eco-friendly products to buy eco-friendly products, thus facilitating green marketing mix adaptation. The study will provide valuable input for further research in formulating the marketing mix necessary to enable consumption of eco-friendly products in different geographical locations and various product categories.
2
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Current trends in the consumer behaviour towards eco-friendly products

84%
Lorek A., Paradowska M., Platje J. J., Maciejasz – Świątkiewicz M.
Economic and Environmental Studies
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2015
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vol. 15
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issue 2(34)
115-129
EN
Research on environmental liability issues were already taken in the 70s and 80s, when relatively few consumers were aware of the impact of products and services on the environment. Currently, "green consumption" (sustainable consumption) is a term commonly known and an important element of the "green consumerism" has become creating environmentally friendly consumption patterns. The main purpose of the article is to identification of current trends in the consumer behaviour towards “green” products on example of Silesian Voivodeship. In the first part of the article are presented trends in consumer behaviour on a green market in developed countries. The second part relates to the identification of consumer behaviour in relation to environmental goods and services in the Silesian province on the basis of surveys. Surveys were conducted among residents of the region in 1999/2000 and 2012/2014. The above analyses indicate that the trend to make purchase decisions based on ecological criteria is diminishing. The price is still the main criterion the respondents consider when shopping (above 80% of survey participants). An important motive for buying eco-friendly products are savings associated with using energy-efficient appliances. Currently, 37% of respondents declares buying organic food and the most important criterion in all rounds of the survey are health benefits. A positive tendency was observed with regard to the post-consumer waste management (according to the survey, waste is currently segregated in most households in Silesian Voivodeship) but significantly decreased the number of people repairing broken electronic equipment and appliances which contributes to increasing the quantity of such waste.
PL
Badania nad problematyką odpowiedzialności środowiskowej były podejmowane już w latach 70. i 80. XX wieku, kiedy stosunkowo niewielu konsumentów miało świadomość jaki wpływ na środowisko wywierają produkty i usługi. Obecnie „zielona konsumpcja” (zrównoważona konsumpcja) jest terminem powszechnie znanym, a istotnym elementem tzw. „zielonego konsumeryzmu” stało się kształtowanie proekologicznych wzorców konsumpcji. Podstawowym celem artykułu jest identyfikacja trendów w zachowaniach konsumentów w stosunku do dóbr i usług ekologicznych na przykładzie województwa śląskiego. W pierwszej części artykułu przedstawiono tendencje w zachowaniach konsumentów na zielonym rynku w krajach wysoko rozwiniętych. Druga część dotyczy identyfikacji zachowań konsumentów w stosunku do dóbr i usług ekologicznych w województwie śląskim na podstawie badań ankietowych. Badania ankietowe były przeprowadzone wśród mieszkańców regionu w latach 1999/2000 i 2012/2014. Według wyników badań niezmiennie cena pozostaje głównym kryterium branym pod uwagę przy zakupach, maleje natomiast ilość osób kierujących się kryteriami ekologicznymi. Istotnym motywem zakupu „zielonych” produktów są oszczędności związane np. z używaniem energooszczędnych sprzętów AGD i elektroniki. 37% ankietowanych deklaruje obecnie zakup żywności ekologicznej, a najistotniejszym motywem przy takich zakupach są względy zdrowotne. Pozytywny trend został zaobserwowany odnośnie postępowania z odpadami (według wyników badań ankietowych segregacja ma miejsce w większości gospodarstw domowych w regionie śląskim) lecz znacząco spadła ilość osób naprawiających zepsuty sprzęt elektroniczny i AGD co przyczynia się do wzrostu ilości takich odpadów.
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