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EN
The quality of education in higher education concerns both the process of education and higher education as a good produced as a result of education processes. In the last several dozen years, the quality of education has become a major issue dealt with as part of public policy in the area of higher education both in the dimension of particular countries participating in the Bologna Process, and in the European Higher Education Area. As a result, social sciences have shown more interest in education processes in higher education, with managing the quality of education becoming one of the ideas central to the matter. Studies into the quality of education are conducted nowadays by representatives of many social sciences, adopting many different research approaches. The research approach proposed in this article refers to the organisational game concept and draws on the assumptions and the notional apparatus of the so-called decision-making approach as regards making public decisions. A particular assumption that has been made is that the activity of entities involved in the process of education and performing different roles therein (public authorities, higher education institutions and their associations, accreditation agencies and other institutions assessing the quality of higher education, the so-called stakeholders of higher education institutions) can be described and explained as decisions of players playing multiplayer and multilevel games for the organisation of education processes and for higher education. Games for education processes and for higher education are currently played not only in the hierarchical structure of the state, but also in a broader organisational perspective, which is the European Higher Education Area. Managing the quality of education in this area is not controlled top-down, and involves mainly arranging some binding and guiding institutional solutions which are to lead to an increased competitiveness of education processes and higher education offered by European higher education institutions.
EN
The article explains the importance of the problem of education quality management in the context of humanization and technologization of education. Education quality is seen as a dominant object of quality management. The essence of education quality management is revealed, the dependence of the quality of learning over the quality of the didactic (learning) process is justified. The specificity of the implementation of didactic process quality management in the "mode of functioning" and in the "mode of development" is described; the necessity of outrunning management of the learning process quality, and using science intensive technologies of didactic process quality management (project design, quality assessment, prediction) is explained.
EN
The quality of education in higher education concerns both the process of education and higher education as a good produced as a result of education processes. In the last several dozen years, the quality of education has become a major issue dealt with as part of public policy in the area of higher education both in the dimension of particular countries participating in the Bologna Process, and in the European Higher Education Area. As a result, social sciences have shown more interest in education processes in higher education, with managing the quality of education becoming one of the ideas central to the matter. Studies into the quality of education are conducted nowadays by representatives of many social sciences, adopting many different research approaches. The research approach proposed in this article refers to the organisational game concept and draws on the assumptions and the notional apparatus of the so-called decision-making approach as regards making public decisions. A particular assumption that has been made is that the activity of entities involved in the process of education and performing different roles therein (public authorities, higher education institutions and their associations, accreditation agencies and other institutions assessing the quality of higher education, the so-called stakeholders of higher education institutions) can be described and explained as decisions of players playing multiplayer and multilevel games for the organisation of education processes and for higher education. Games for education processes and for higher education are currently played not only in the hierarchical structure of the state, but also in a broader organisational perspective, which is the European Higher Education Area. Managing the quality of education in this area is not controlled top-down, and involves mainly arranging some binding and guiding institutional solutions which are to lead to an increased competitiveness of education processes and higher education offered by European higher education institutions.
PL
Jakość kształcenia w szkolnictwie wyższym dotyczy zarówno procesu kształcenia, jak i wykształcenia wyższego jako dobra wytwarzanego w procesach kształcenia. W ostatnich kilkudziesięciu latach stała się zasadniczym problemem polityki publicznej w obszarze szkolnictwa wyższego w wymiarze poszczególnych państw uczestniczących w Procesie Bolońskim i w Europejskim Obszarze Szkolnictwa Wyższego. W konsekwencji wzrosło także zainteresowanie nauk społecznych procesami kształcenia w szkolnictwie wyższym, a jedną z centralnych idei stało się zarządzanie jakością kształcenia. Badania nad jakością kształcenia są prowadzone przez przedstawicieli wielu nauk społecznych, przy użyciu różnorodnych podejść badawczych. Proponowane w artykule podejście badawcze nawiązuje do koncepcji gry organizacyjnej i wykorzystuje założenia oraz aparat pojęciowy tzw. podejścia decyzyjnego w odniesieniu do podejmowania decyzji publicznych. W szczególności przyjęto założenie, że działania podmiotów uczestniczących w różnych rolach w procesie kształcenia można opisywać i wyjaśniać jako decyzje graczy uczestniczących w wielopodmiotowych oraz wielopoziomowych grach o organizację procesów kształcenia oraz o wykształcenie wyższe. Gry o procesy kształcenia oraz o wykształcenie wyższe są obecnie toczone nie tylko w hierarchicznej strukturze państwa, ale również w szerszej strukturze organizacyjnej, jaką jest Europejski Obszar Szkolnictwa Wyższego. Zarządzanie jakością kształcenia w tym obszarze nie jest sterowane odgórnie i polega przede wszystkim na uzgadnianiu wiążących, kierunkowych rozwiązań instytucjonalnych, jakie mają prowadzić do wzrostu konkurencyjności procesów kształcenia i wykształcenia wyższego oferowanego przez europejskie szkoły wyższe.
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