Full-text resources of CEJSH and other databases are now available in the new Library of Science.
Visit https://bibliotekanauki.pl

Results found: 4

first rewind previous Page / 1 next fast forward last

Search results

Search:
in the keywords:  integrated management system
help Sort By:

help Limit search:
first rewind previous Page / 1 next fast forward last
EN
Quality management is the task of all managers to perform management functions in relation to the quality of the managed system and the quality of its components. At present, effective management of public administration requires defining the strategy of the office’s objectives, aimed at an efficient system of work organization and shaping a positive image. The aim of the article is to present the management of the quality policy in administration, including the integrated management system (IMS) in the organization and its impact on the implementation of the office’s tasks. The goal was achieved by means of literature studies, analysis of source documentation and empirical research in which the operating environment of IMS in the office was analyzed. The article presents the opinions of the employees of the office, taking into account their seniority on the subject of their knowledge, competence and commitment to implementing an integrated management system in the organization. It also takes into account the conditions for the implementation of this system in the office. The conclusions from the research indicate that a common understanding of quality problems, its common definition and creation of a friendly environment is key – through a pro-quality organizational culture, which will allow to build a pro-quality orientation of work.
e-mentor
|
2023
|
vol. 101
|
issue 4
18-27
EN
Integrated management systems in enterprises are of interest to researchers, but at higher education institutions (HEIs) this issue has not been the subject of in-depth research to date. The main purpose of this article is to explore the integration process of standardized management systems (MS), namely quality MS (compliant with ISO 9001), environmental MS (ISO 14001) and energy MS (ISO 50001) at HEIs. The objectives are: (1) examining the reasons for integrating standardized MSs at HEIs, and (2) identifying the stages of the standardized MS integration process at HEIs corresponding to the Plan-Do-Check-Act (PDCA) cycle. To achieve this goal, a case study research strategy was adopted. One case, namely the University of Applied Sciences in Nysa, Poland, was analyzed. Multiple sources were used to obtain the data, and these were documentation, archives, interviews and participant observations. It was concluded that the main reason why the authorities of the analyzed HEI made the decision to integrate quality, environmental and energy MSs was to improve the university’s performance. This research made it possible to identify activities carried out at the HEI in the process of MS integration which correspond to all stages of the PDCA cycle.
EN
Every participant in the life of a local community, hence the local community of the island of Krk as well, must develop an awareness of how they can cooperate in the improvement of quality, environmental protection and safety. This awareness can be achieved through constant education, and the improvement and perfection of all the destination factors for the island of Krk. With the preventive measures of environmental protection and optimal resources usage in the construction projects and management of the island of Krk, as well as waste management practices (the system known as "The Eco Island of Krk"), the island of Krk has to become an example, aware of its responsibility for future generations and the need for sustainable development. Open communication and partner relations with the social community and all interested parties, primarily those related to environmental protection and tourist and visitor safety, must be main factors in the future sustainable development of the island. The adoption of an environmental management system as one of the strategic baselines of the sustainable development of the island provides it with a comparative advantage on the tourism market, thus defining it as an "eco island" with the fulfillment of all legal and other obligations, and satisfying the demands of tourists, the local community and the public, all with the goal of more successful environmental protection.
EN
Quality management is the task of all managers to perform management functions in relation to the quality of the managed system and the quality of its components. This is an approach in which quality is the most important issue in management decisions. In times of increasing customer demand and changing management standards in public finance, bolder models and methods of improving the quality of public services are becoming increasingly bold, taking into account the expectations and needs of today’s public. The aim of this article is to present the state of quality policy management in a public finance sector unit, including the assessment of the degree of implementation of the integrated management system (IMS) in the organization and its impact on the performance of the tasks of the office. The goal was achieved through literature studies, source documentation analysis, and empirical research examining the functioning of the IMS at the office, including access to resources such as knowledge or information. The areas of competence and involvement of those in managerial positions and other employees were also assessed, particularly important in the building and improvement of IMS. Conclusions from the research indicate that it is crucial to understand common problems of quality, to define it and to create a friendly environment through a pro-quality organizational culture that will allow building a pro-quality orientation.
PL
Zarządzanie jakością to zadanie wszystkich menedżerów polegające na wykonywaniu funkcji zarządzania w stosunku do jakości systemu zarządzanego i jakości jego składników. Jest to podejście, w którym jakość jest najważniejszą kwestią w decyzjach kierowniczych. W dobie zwiększających się wymagań klientów i zmiany standardów zarządzania w jednostkach sektora finansów publicznych coraz odważ- niej wykorzystywane są modele i metody doskonalenia jakości usług publicznych, które biorą pod uwagę oczekiwania i potrzeby współczesnego odbiorcy. Celem artykułu jest prezentacja stanu zarządzania polityką jakości w jednostce sektora finansów publicznych z uwzględnieniem oceny stopnia wdrożenia zintegrowanego systemu zarządzania (ZSZ) w organizacji i jego wpływu na realizację zadań urzędu. Cel osiągnięto za pomocą studiów literaturowych, analizy dokumentacji źródłowych oraz badań empirycznych, w których przeanalizowane zostało środowisko funkcjonowania ZSZ w urzędzie, w tym dostęp do zasobów takich jak wiedza czy informacje. Ocenione zostały ponadto obszary kompetencji i zaangażowania osób będących na stanowiskach kierowniczych i pozostałych pracowników, jako szczególnie istotne w budowaniu i doskonaleniu ZSZ. Wnioski z badań wskazują, że kluczowe jest wspólne rozumienie problemów jakości, wspólne definiowanie i stworzenie środowiska jej przyjaznego – przez projakościową kulturę organizacyjną, które pozwolą na budowanie projakościowej orientacji pracy
first rewind previous Page / 1 next fast forward last
JavaScript is turned off in your web browser. Turn it on to take full advantage of this site, then refresh the page.