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The Measurement of Impacts and Effects of Knowledge Management in an Enterprise

100%
Hvizdová E., Miklošík A., Mečiar R.
Studia Commercialia Bratislavensia
|
2012
|
vol. 5
|
issue 19
369-378
EN
The question of competitive advantage comes forward in today’s globalized markets. The managers are looking for the means of sustainable competitive advantage by implementing methods of managing knowledge in company. Several modern tools and approaches use knowledge as core of the company orientation as it has the potential for creating innovations in the innovative culture. This article is dedicated to identify and describe these methods, which can help the company to measure the impacts and effects of knowledge management. These include above all Balance Scorecard, Corporate Performance Management, Kaizen, Re-engineering, Knowledge Based Benchmarking and Goal Based Management. The authors illustrate the process leading to knowledge management effects measurement as well consisting of four basic steps: analysis of the environment, defining the responsibility for knowledge management, preparation, creation and implementation of knowledge strategy and finally monitoring of effects of knowledge management strategy deployment. Implementing this evaluation should promote the effort of the company to determine the extent of positive and negative changes which were influenced by applying knowledge management principles in the company.
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Repozytorium wiedzy w startegii zarządzania wiedzą organizacji. Studium przypadku przedsiębiorstwa branży informatycznej

86%
Kordel P.
Organizacja i Zarządzanie : kwartalnik naukowy
|
2010
|
vol. nr 3
29-41
PL
Autor w artykule opisuje znaczenie procesu zarządzania wiedzą w odniesieniu do przedsiębiorstw funkcjonujących w warunkach gospodarki opartej na wiedzy. Strategie zarządzania zasobami ludzkimi oraz zarządzania relacjami zewnętrznymi organizacji są opisywane jako kluczowe elementy strategii zarządzania wiedzą. Repozytorium wiedzy stanowi centralny mechanizm przekazywania oraz przechowywania wiedzy i informacji, w odniesieniu do strategii zarządzania wiedzą. W ostatnim rozdziale autor prezentuje studium przypadku wdrożenia repozytorium wiedzy w firmie informatycznej, jako empiryczną ilustrację przedstawionego modelu strategii zarządzania wiedzą.
EN
the meaning of knowledge management strategy in the context of enterprises functioning in the framework of knowledge based economy is presented in the article. The strategies of human resource management and external relations management are described as crucial for knowledge management strategy. In this light knowledge repository plays important role of central system of information and knowledge storing and distribution. In the last part of the article author presents the empirical illustration of knowledge repository implementation in IT enterprise.
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