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SK
Funkčnosť, spoľahlivosť a bezpečnosť zložitých technologických systémov, ktoré pozostávajú z elementárnych komponentov, je determinovaná ich kvalitnou údržbou. V článku je popísaný príklad reálneho postupu pracovníkov počas opravy elektromotora v atómovej elektrárni. Metódou partnerskej kontroly pri riadenej činnosti bolo hodnotené dodržiavanie zásad bezpečnosti práce nestranným pozorovateľom. Cieľom bolo zistiť chybovosť ľudského činiteľa. Ako nástroje zisťovania odchýlok od štandardného postupu pri oprave elektromotora boli použité koučing a pozorovanie. Boli identifikované viaceré zlyhania ľudského činiteľa. Opatrenia na uplatnenie nástrojov na prevenciu ľudských chýb boli založené na preškoľovaní a sebauvedomovaní si nesprávnosti postupov zamestnancov v dôsledku objektívnych aj subjektívnych príčin a uvedomenie si osobnej zodpovednosti pracovníkov za kvalitne a bezpečne vykonanú prácu.
EN
Functionality, reliability and safety of complex technological systems consisting of elementary components are determined by their quality service. The paper describes an example of the real process of workers during reparation of the electric engine in the nuclear power plant. There was evaluated fulfillment of the principles of safety at work what was done by an independent observer who used the method of the partner control. The aim was to identify human failing factor. Couching and observation were used as tools to identify the deviations from the standard procedure at the electric engine repairing. Several human factor errors were identified. The measures for applications of the tools preventing human failings were set up on retraining and self-perception of the incorrect procedures of the employees due to objective and subjective reasons. These measures should help to achieve desirable behavior change and relevant awareness of the personal for responsibility for quality and safe work performed by the staff.
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