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Communication of a leader

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Szczepański P., Kanik T.

Logistics and Transport

2021

vol. 51-52

issue 3-4

113-127

Effective communication is the most important skill a leader can have. It is thanks to her that he achieves his goals and is effective in action and influencing the environment. The article deals with the topic of skilful communication of a leader. The authors of the publication characterized the process of social communication aimed at causing the recipient of information to change the consciousness intended by the sender. Communication skills are presented as a trait of a leader, as well as trust in him as one of the most important conditions for its effectiveness. The personality trait of charisma was also discussed, thanks to which the person possessing it owes unquestionable authority in people and influence on them. It is often the most succinct way of describing the trait that distinguishes effective leaders from subordinates. In order to analyse the quality of communication in the managed team, the study contains sets of questions that should be answered by the leader. They contain questions to be asked when analysing the process of giving direction, analysing your level of empathy for feedback in the communication process and building team morale, and analysing the process of your leadership activity towards your team members. The publication also characterizes the performance of a leader in a multicultural environment and describes models of the leadership process.

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1 Logistics and Transport

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1 2021

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Communication of a leader