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EN
In the article the author presented the current state of the phenomenon of Library 2.0 and possibilities of using its components by libraries. The author concentrated on selected issues and network services that determine an important part of the activity of libraries (school, public, academic and special) in a social Internet and traditional activities of these institutions. The author paid particular attention to the interactivity library services, mobility, using Web 2.0 tools by readers and librarians, but also new forms of mobile access to digital documents. The main aim of the analysis was to show how the phenomenon of Web 2.0 ( defined by Tim O'Reillego in 2004) influenced and influences on the functioning of various types of libraries. Should we speak about the end or crisis of Library 2.0, or rather about the evolution and development of this phenomenon in the context of new ways of cooperation and communication? The characteristic has been prepared mainly on the basis of the analysis and critique of the literature, as well as the observations (including participatory observation) of the network of library, information services and information behavior of librarians and the Internet users which use the library virtual offer.
XX
Od początku istnienia idei Web 2.0 w bibliotekach, tj. od pierwszych lat XXI wieku, rozwój techniczny i technologiczny służył poprawie komunikacji bibliotekarzy i czytelników. Dzięki Web 2.0 czytelnicy wpływają na jakość i formę proponowanych im usług bibliotecznych i dlatego ważna jest obserwacja, ocena oraz dostosowanie potrzeb użytkowników do współczesnego modelu biblioteki. Autorka artykułu poddała analizie stan badań Web 2.0 w bibliotekach, w tym przede wszystkim sfery blogów, serwisów społecznościowych i innych aplikacji internetowych. Na podstawie analizy zagranicznej literatury fachowej autorka wskazała istotne tendencje, metody i wyniki badań zaobserwowane w bibliotekach różnych krajów świata, Europy i Polski.
EN
From the moment the idea of Web 2.0 entered libraries, i.e. from the first years of the 21th century, technical and technological development has been used to improve the communication between librarians and readers. Owing to the idea of 2.0 Web, readers can influence the quality and the form of library services offered to them. Therefore, observation, evaluation and adaptation of users' needs to the contemporary model of libraries are important. The author of the article has analyzed the state of the research on Web 2.0 at libraries, mainly the sphere of blogs, social networking and other web applications. On the basis of the analysis of foreign specialist literature, the author presents some essential tendencies, methods and research conclusions observed in libraries of different countries of the world, Europe, and also Poland.
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