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Elderly Patients Satisfaction with Medical Services

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Tobiasz-Adamczyk B., Brzyski P., Gałaś A., Grodzicki T., Błędowski P.
Polityka Społeczna
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2011
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vol. 38
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issue special issue: MEDICAL, PSYCHOLOGICAL, SOCIOLOGICAL AND ECONOMIC ASPECTS OF AGEING IN POLAND. POLSENIOR
22-30
EN
Authors discuss factors that affect patients’ satisfaction from the use of health care services by older adults participating in the national Polish survey PolSenior. The aim of the study was to assess the patterns of use of health care services by older adults and what is the level of their satisfaction from received care, moreover, to determine factors responsible for reported high level of satisfaction or dissatisfaction. It was noticed that majority of Polish people over 65 reported high level of satisfaction, which might be related to their low expectations.
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