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Behavioral Insights as a New Generation of Public Service Delivery

100%
Gawłowski R.
Polish Political Science Yearbook
|
2019
|
vol. 2 (48)
319-329
EN
For many years behavioral insights has been on the top of political agenda. The aim of this article it to examine how the most innovative countries use this public management tool into public administration realm. In pursuit of this, behavioral insights units have been research in six countries. In conclusion author figure out that there is still a huge room for development and looking a new strategy to implement nudging in a larger scale.
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Enhancing garbage fee compliance: Insights from a Slovak municipality

75%
Caplanova A., Sirakovova E., Szakadatova E.
Economics and Business Review
|
2024
|
vol. 10
|
issue 2
143-164
EN
Tax avoidance and tax evasion remain critical challenges for central or local governments and municipalities. This non-compliance also represents an ethical issue since individuals who benefit from publicly provided services do not contribute to their financing as they are legally required. The study aimed to test whether the use of behavioural interventions would reduce the number of non-payers of the garbage collection fee in the city of Hlohovec, Slovakia. The experiment was carried out by distributing leaflets to households with permanent residence in Hlohovec. The subjects of the experiment were randomly divided into three groups. Households in the control group (number of households is 1,718) did not receive any leaflets, households in the first intervention group (number of households is 1,721) received a leaflet containing a social norm, and households in the second intervention group (number of households is 1,625) received a leaflet containing a deterrent message. 
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