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EN
The issue of mutual trust is an important element in each economic activity, especially in the global market economy. It also concerns insurance activity. Entering into contracts with clients, a life insurance company becomes a public trust institution. The long-term responsibility lies on the insurance company side. The act of 23 March 2003 on insurance activity sets forth that insurance institutions are obligated to systematically inform their insured clients about contract commitments. The paper shows some examples of clients losing trust in insurance companies. It also defines public trust and the basic factors influencing public trust in life insurances.
EN
The article presents the process of institutionalization of ethical codes in the auditing profession. Auditors have always been seen as an important part of the social contract as they provided certifi cation services for the truthfulness and fairness of fi nancial information in the public domain. However, due to scandals at the eve of the twenty-first century, trust in the auditing profession decreased. As a response to these scandals, codes of ethics are being developed; these codes are seen as an important means to restore public trust and credibility in the profession. Th e article presents the development of the auditing codes of ethics in the US, the UK, and an international organization of accountants. The Polish experience with the code of ethics is also discussed.
EN
Self-governments of professions of public trust are empowered in the Constitution, where it derives its rank. Empowerment of activities of Professional self-government is therefore a very strong and unique. Article 17 of the Constitution establishes two types of self-governments. The legal situation of both types of local government referred in Art. 17 of the Constitution is not identical. Art. 17 Par. 1 of the Constitution shows the basic objectives of the functioning of professional self-governments and „the other types of self-government”, which states in Art.17 Par. 2, does not ascribe objectives, while establishes the limits of their influence. These self-governments cannot in any way infringe the freedom to practice the profession or limit the freedom to undertake economic activity. These reservations do not extend, however, to professional self-governments representing the professions of public trust, which may, in some cases even be limited to a certain extent the freedom of the profession or business for the purposes for which they have been implementing. The essence of the professional self-government mentioned in Art. 17 par. 1 of the Constitution is the exercise by a separate entity, in the limits set by law, a public authority. This is possible by giving him a personality of public law and equipping it with powers to exercise part of the public authority, which can perform without management and another entity interference, such as the state. However, staying under control in this independent action with the authorization of their authority. That relative independence from the state union of professional self- governments and their powers mean that they act as an intermediary between the state and the people performing specific professions, limited direct impact of the administration on certain professional groups.
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2016
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vol. 61
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issue 3 (368)
49-63
EN
Over the last years, an increase has been observed in taking out from Poland of large amounts of refunded medicines, mainly those that save health and lives of patients, such as insulins, anti-asthmatics, antithrombotic and anti-cancer drugs. The uncontrolled taking out of these medicines has reached the level that cannot be socially acceptable, and that does not allow for providing patients with permanent access to important medical products. Pharmacies, instead of selling drugs to patients, sold them back to pharmaceutical wholesale companies. The latter, in turn, took them out on a massive scale to countries where they are much more expensive. Such a situation was an incentive for NIK to conduct a planned coordinated audit entitled “State Pharmaceutical Inspectorate’s performance of tasks set out in the Act: Pharmaceutical Law”.
EN
The article is dedicated to the need to develop a methodological dialogue and closer cooperation among economists and sociologists. It is still more and more necessary not only by cognitive reasons. This cooperation lack makes more difficult an effective implementation of the proposed solutions in the area of social theory to practice. According to the author, this cannot be achieved without the interdisciplinary and problem approach application. The public value space should be taken into account by the contemporary management in a wider extent. Thus becomes useful an introduction to this research area a new socio-economic category − public trust glocalization. It means a combination of globalization and localization, that enables the local communities to participate much more actively in the spatial and cultural systems. The glocalization social engineering use makes that the local institutional solutions development, as well as local innovative processes stimulation, are much easier, and more adapted to specific local conditions.
PL
Artykuł jest poświęcony potrzebie rozwinięcia metodologicznego dialogu oraz bliższej współpracy między ekonomistami i socjologami. Jest to coraz bardziej konieczne, nie tylko ze względów poznawczych. Bez tej współpracy znacznie trudniejsze staje się efektywniejsze wdrażanie proponowanych rozwiązań z obszaru teorii społecznej do praktyki. Zdaniem autorki, nie uda się tego osiągnąć bez zastosowania podejścia interdyscyplinarnego i problemowego. Współczesne zarządzanie w coraz większym stopniu powinno uwzględniać przestrzeń wartości publicznych. W tej sytuacji przydatne staje się wprowadzenie do tego obszaru badawczego nowej kategorii socjoekonomicznej – glokalizacji zaufania publicznego. Oznacza ona połączenie procesów globalizacji i lokalizacji, które umożliwia włączanie się społeczności lokalnych w znacznie szersze układy przestrzenne i kulturowe. Poprzez zastosowanie glokalizacyjnej inżynierii społecznej, znacznie łatwiejszy i bardziej dostosowany do uwarunkowań miejscowych staje się rozwój lokalnych rozwiązań instytucjonalnych, jak również pobudzanie lokalnych procesów innowacyjnych.
EN
The article analyzes the crisis of political and medical elites in the context of honesty, reliability and diligence. The starting point is the notion of “professional elite” and the differences between representatives of both groups. The text emphasizes the public resonance and interpretation of both professions. According to E. Freidson’s theoretical model, the physician`s and politician`s authorities have different reasons, functions and legitimization. Both professions are based on public trust in interaction practices. The public expectations are focused mostly on instrumental and axiological trust. Obeying various rules and norms is expected from both professions but the social control and sanctions are different. Both physicians and politicians have their own ethical codes; the problem is that they are not always respected. The article concludes with discussion on the notion of risk in both professions and presents suggestions about what elites should do to maintain or regain public trust.
EN
In the 20th century, the right to obtain information started to appear in legal regulations worldwide. The 1990’s brought development of the right to information in countries of Central and Eastern Europe. In many countries, including Poland, the right to information was written down in the constitution. At the same time, the expanding information resources, mainly from the Internet, make it more and more difficult to search information which would allow to prepare a basis for effective and accurate decisions in a complex way. What is more, development of trade and economic contacts forces constant activity of companies not only in the strictly business field but also in the access to information on competitors, outlets, technological novelties, and new studies. These situations create the necessity of implementing complex information management along with legal and ethical regulations. The transparently shaped structure of complex information management will allow to execute tasks in the atmosphere of a high level of public trust.
EN
Increasing real public participation in governance and decision making is one of the greatest challenges of modern democracies as well as of these countries seeking to elevate their level of decision making and effective participation of public and citizenship in these processes. The widely dissemination and usage of communication technologies as well a greater pressure from the public for a greater accountability towards their governors, changes the shape and tools of governance, by changing initially the philosophy of and mindset of decision makers and policy maker as well. At the same time, this calls for a revolutionary way of powers distribution in governance processes by bringing more power in the hands of public, starting by an increased transparency and aiming a real and functional participation. The case of Albania, certify how policy makers good will and successful application of best practices, can accelerate democratic processes and increase resources for a better decision making and decision application as well. The paper makes a historic and political reconstruction of the OGP process and practices by projecting the effects and potential outcomes of this governance philosophy in the Albanian social tissue and set up, taking in consideration of the political system and the governance philosophy in Albania 2011-2012.
EN
The purpose of the article/hypothesis: The aim of the article is to present the essence of a bank's information reliability and its assessment by a selected group of stakeholders, which are seniors. The conducted study allowed for the positive verification of the following research hypothesis: the bank's information reliability is an important factor that influences the bank's assessment by seniors. Methodology: The text has been divided into three parts. Two of them are theoretical and the authors focused here on a critical analysis of the literature on the subject. The first one describes the problem of trust in banks and public guarantees as factors influencing the shape of the sector. The second part focuses on presenting important issues related to the broadly understood information in the bank–client relationship. In the empirical part of the article, a questionnaire study was conducted in which the information reliability was assessed from the perspective of seniors using banking services. Results of the research: The research showed that 75% of the respondents had in practice encountered a situation in which the bank provided incomplete or false information. Two-thirds of the respondents also emphasized that information credibility is an important element of building trust in a bank. On the other hand, less than half of them indicated that the bank's information message was legible. Keywords: public trust, public guarantees, information reliability, banking sector, senior on the banking services market.
PL
In this paper I addressed the issue of the engagement of museums in climate change. The problem of climate change is so important in the current social context that, despite its difficult political connotations, it cannot be ignored by museums, especially if we consider a museum as an element of a public sphere. Climate change is a challenge in 21st century. Climate change will present challenges that are of long-term nature, multidimensional and global phenomenon. It could impact directly on museums. I assume museums can provide a safe place for dialogue around climate change. Museums can also inform publics about the science of climate change and help to equip people with knowledge, shape their attitudes and behaviour, and strengthen the mechanism of participation. Potential barriers in effective communication could be the problem of uncertainty of our knowledge about climate change, scientific discourse in the process of communication and getting visitors involved.
PL
Używane w prawie i literaturze terminy „wolny zawód” i „zawód zaufania publicznego” nie zostały zdefiniowane, dlatego też stosowane są często zamiennie. Określają one jednak dwie różne grupy zawodów, zatem nie powinny być używane jako synonimy. Brak definicji tych pojęć stwarza wiele wątpliwości, których wyjaśnienie jest bardzo istotne ponieważ przyznanie określonemu zawodowi statusu „zawodu zaufania publicznego” wiąże się z przyznaniem mu pewnych istotnych przywilejów, obowiązków, ale i ograniczeń. Chodzi m.in. o możliwość tworzenia dla nich samorządów zawodowych upoważnionych do reprezentowania osób wykonujących te zawody i sprawujących pieczę nad należytym ich wykonywaniem w granicach interesu publicznego i dla jego ochrony. Powyższe z kolei, może pociągać za sobą konieczność wprowadzenia wielu ograniczeń zarówno w zakresie wolności wykonywania zawodu, jak i wolności podejmowania działalności gospodarczej, jeżeli z działalnością taką wykonywanie zawodu miałoby się wiązać.
EN
The terms ‘liberal profession’ and ‘profession of public trust’ used in law and literature have not been defined, and therefore are often used interchangeably. However, they define two different occupational groups, so they should not be used as synonyms. The lack of a definition of these concepts creates a lot of doubts, the explanation of which is very important because granting a given profession the status of “profession of public trust” is associated with granting it certain important privileges, obligations, but also restrictions. It regards, among others for the possibility of creating professional self-governments authorized to represent persons exercising these professions and overseeing their proper performance within the limits of the public interest and for its protection. The above, may entail the need to introduce many restrictions both in the scope of freedom to practice a profession and the freedom to start a business, if such activity would be related to such activity.
EN
As usual during reforms, first of all the reformers are trying to develop a reform strategy and to find the right financial and human resources. However, the social support for reforms and public confidence in reforms and reformers are equally important resources in carrying out reforms. Therefore, public trust is an equally important resource for reform, such as finance or staffing. Instead a lack of public confidence in reform processes can be an invisible barrier, an indicator of their effectiveness or inefficiency. Public trust is not an abstract concept. Public trust is a condition for the integration of society around a number of socially significant problems, the successful reformation of the country. The article analyzes public trust in Ukraine and outlines the consequences of its shortage in the processes of reforming society. For this purpose, the theoretical foundations of the phenomenon of public trust were defined, the notion of «institutionalized trust», «political alienation», «externalization of trust», «social capital» were distinguished; analyzed the state of institutionalized trust in Ukraine; the consequences of a deficit of institutionalized trust for the reform processes in Ukrainian society are analyzed. Such research makes it possible to understand the problems of the development of social capital in Ukraine and, in the light of this knowledge, to adjust the development of social development strategies, that is, the actual processes of reformation. Summing up, the author stated a significant deficit of institutional trust in Ukrainian society. It concerns both the basic organs of state power and the instruments of democracy. The deficit of institutionalized trust in Ukraine is converted into three phenomena: 1) political exclusion (citizens try to distance themselves from the state as much as possible); 2) in the radicalization of society; 3) externalization of trust (hence the popular opinion in the society about the expediency of «external management», faith in the «collective action», in the «collective Saakashvili»). Also, a lack of trust in society exacerbates radical sentiment and radical actions in society. It should be understood that Ukrainian society after EuroMaydan and Ukrainian society during the presidency of L. Kuchma, are qualitatively different societies. This confirms the dynamics of institutionalized trust. That is, EuroMaydan 2014 and Russian military aggression became a kind of «moment of great upheaval», which confirmed the demand for the revitalization of democratic institutions and elementary social justice. This means that in the near future one should expect the growth of civic activity and a surge in the demand for a radical change in the rules of the game - political institutions. Therefore for Ukraine is very important to maintain a balance between intensive political and public participation, but necessarily in a conventional way, and with an adequate response from public authorities to social inquiries.
EN
There is no other way to build a democratic society but with inevitable interaction between the government and overall population of the country. With regard to this the objective of the current research is to determine changes in political views of the Ukrainian population on Ukraine's accession to the EU and NATO and to define changes in the level of public trust to social institutions after the Revolution of Dignity by comparing the results of sample surveys opinion poll in July 2013 and March 2015. The results of the study showed that views of Ukraine’s population on their country’s European integration changed. Public support for Ukraine’s joining NATO has reached the highest level in recent years. Tangible changes also have taken place in the regional perspective, which might be caused by internal migration of Donbass region population. The level of confidence in the newly elected president an in the Armed Forces of Ukraine has increased.
PL
W artykule analizuję możliwości zaangażowania muzeum w problem zmian klimatycznych. Zagadnienie to jest na tyle istotną kwestią w dzisiejszym dyskursie społecznym, że pomimo jego trudnych konotacji politycznych nie może być pomijane przez muzea, szczególnie jeśli rozpatrujemy je jako instytucje sfery publicznej. Zmiana klimatu to jedno z największych wyzwań, z jakim musimy się zmierzyć w XXI w. Następstwa zmian klimatycznych są długotrwałe, wielowymiarowe i mają charakter globalny – będą miały również bezpośredni wpływ na przyszłą działalność muzeum. Muzeum – jako instytucja publiczna – nieustannie dostosowuje swoją ofertę do zmieniających się okoliczności społecznych. Zaangażowanie muzeum w problem kryzysu klimatycznego nie jest oczywiste dla wszystkich, tymczasem muzeum jako instytucja, która cieszy się wysokim poziomem zaufania społecznego, zaczyna odgrywać coraz ważniejszą rolę w debacie na temat globalnego ocieplenia. Muzeum może stanowić platformę dialogu na temat zmian klimatu, ponieważ jest przyjazną przestrzenią otwartą na zróżnicowane formy dyskursu. Zadania muzeów w sferze globalnego ocieplenia nie mogą się ograniczać jedynie do informowania o problemie i dzielenia się z publicznością muzealną efektami pracy ekspertów, ich rolą jest również wyposażanie odbiorców w wiedzę, która umożliwi im świadome uczestnictwo w działaniach na rzecz ochrony klimatu.
EN
In this article I address the engagement of museums in the issue of climate change, which is so important in the current social context that, despite its difficult political connotations, it cannot be avoided by museum, especially if we consider museum as an element of the public sphere. Climate change is a challenge in the 20th century. Climate change will present challenges that are long-term in nature, multidimensional and global phenomenon. It could impact directly on the museum. The museum – as public institution – is increasingly transforming its mission from guardian of our heritage to active agent in contemporary society, and engages in contemporary social issues, because the external conditions in which museums operate have a significant impact on what it offers. Museum’s work around climate change is often not very obvious, but the museum is emerging as key player in the climate change discourse due to its unique position as a trusted information source. Museums can provide a safe place for dialogue around climate change. The main task of the museum is to inform the public on the science of climate change and to equip people with knowledge, shape their attitudes and behaviour, and strengthen the mechanism of participation.
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