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EN
Quality systems are usually developed for the whole institution, but in this article we discuss the possibility of applying a quality system to one study course – Sport English. In higher education institutions (HEIs) the quality system usually employs David Easton’s model, consisting of resources, processes and results. The quality system applicable for teaching foreign languages consists of the quality of teaching, quality of delivery, quality of materials, and quality in assessment. Both models are used in constructing a quality system for a Sport English study course, and the first preliminary results are discussed
EN
The article attempts to define the characteristics of a contemporary manager that determine being a leader in the 21st-century organisation. The way to achieve the assumed goal of the research was to conduct an own study among the managers of organisations in the sector of small and medium-sized enterprises in Poland. 48 top managers in 48 organisations were examined, obtaining information from them on the work, characteristics, principles, and roles of the organisation leader.
EN
It is proposed to improve the quality of services, professional training of employees of Maritime profile on workplaces, implementation training centers quality standards according to the Rules 1/8 „quality Standards” of the STCW Convention, to ensure the formation of professional competence, competitiveness sailor impact on increasing the level of social and professional mobility, as well as achieving certain goals prepare professionally-trained workers, instructor- teaching staff and examiners. Examined the influence on the quality of personnel training of Maritime profile employees, who operate in the shipping company; from the standpoint of encouraging the organization of training, retraining and refresher training that meets the needs of production in shaping the priorities of workplace learning. Determined that the involvement of employees in decision-making in emergency and hazardous situations from the perspective of advanced education with the use of simulators is the deliberate and systematic process of ensuring trouble- free operation of the fleet and the link between education, science and production.
EN
Slovakia’s Matej Bel University (UMB) is an institution that links educational- process quality to key academic and practical outcomes. Adopting a long-term development plan, UMB decided to apply ISO quality standardisation and to implement an ESG-compatible system (Standards and Guidelines for Quality Assurance in the European Higher Education Area) – the former for its focus on the management and continual improvement of processes, and the latter for its concentration on student and stakeholder involvement in evaluating educational quality, its provisions for transparency, and its projection of a quality assurance framework for increased awareness of study programmes and procedures.
PL
Uniwersytet Mateja Bela w Bańskiej Bystrzycy na Słowacji (UMB) jest instytucją, która łączy jakość procesów edukacyjnych z kluczowymi wynikami naukowymi i praktycznymi. Przyjmując plan długoterminowego rozwoju, UMB postanowił zastosować standaryzację jakości opartą na normach ISO oraz wdrożyć system zgodny z ESG (normy i wytyczne dotyczące zapewnienia jakości w Europejskim Obszarze Szkolnictwa Wyższego). Pierwsze działanie zostało podjęte z racji jego orientacji na poprawę zarządzania i ciągłe doskonalenie procesów, a drugie – z uwagi na jego koncentrację na zaangażowaniu studentów i innych interesariuszy w ocenę jakości kształcenia, zapewnienie przejrzystości oraz możliwość przełożenia struktur zapewniania jakości na zwiększoną świadomość odnośnie do programów i procedur związanych ze studiowaniem.
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