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1
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EN
It is very important for an aging society as well as for the elderly themselves that seniors are as active as possible in old age. Older activities bring a higher quality of life for seniors and save money for society. Today, the concept of active aging is an important part of coping with the aging process in developed countries. The work emphasizes the principles of active aging of seniors, based on the National Program of Active Aging for 2014-2020, while appealing to the availability, quality and financial sustainability of social services.
EN
The text indicates the main and expected directions of senior policy in conditions of the increasing population ageing. The article draws attention to the condition of the institutional support network and geriatric care deficits, which are exacerbated by the further changes in the health system. The text highlights the importance of activity, gerontological knowledge, and social services in the shaping of senior-friendly living arrangement for the elderly.
EN
The article analyses a new financial instrument, social impact bond, which aim to achieve social outcomes on a pay-for-success basis. The authors present the mechanism of this instrument, the advantages and challenges related to its use, and selected examples of social impact bonds worldwide. They claim that public entities should not be the only one to bear responsibility for the outcomes of the social tasks, and more and more non-governmental organizations and private entities cooperate and participate in performing public administration tasks.
EN
The article attempts to present the process of professionalization of social work in Poland after 1989. It was shown in terms of the classical attribution model and in the concept of Abbott, in which the essence of the pro-fessionalization process is primarily the functioning of the profession in a complex system of internal and exter-nal dependencies. Analyses indicate that the process of professionalization of social work in Poland is currently far incomplete, and the ongoing and planned changes in the social welfare system are unlikely to favour its development. We deal with specific monopolistic practices of the state in shaping the institutional foundations of social assistance in accordance with the interests of the central administration, which seeks to shift responsibility for implemented activities to external entities, retaining full and even increased possibilities of exerting influence and control. This is also reflected in the ongoing attempt to standardize social services, which is ultimately an element of deprofessionalisation of social work
EN
Participatory activation – as I understand it – is aconscious involvement in the activities of social services (social welfare services and employment services) by the beneficiaries of these services, that is the unemployed and other people who are, because of their life situation, forced to rely on social welfare and who in consequence are at risk of social exclusion. Because of the awareness of their situation, the citizens receiving support from social welfare system feel co-responsible for the actions taken to help them. The specialist cooperating with such a citizen treats him or her as a partner and is able to offer services better suited to his or her needs. Achieving this state of affairs requires increased efforts from the public social and employment services. The aim of my article is to show that bringing a citizen to the state of employment, and thus social inclusion, is obtained thanks to the cooperation between service providers (in this case labour offices and social welfare centres) and citizens themselves. Let me say, that the development of participatory activation of citizens in the recent years has helped to increase the effectiveness of the social service as a whole.
EN
The article presents reflections on the deinstitutionalization in relation to trends in psychiatry and social services for people with mental illnesses on the bases of the latest “Pan-EU Guidelines transition from institutional care to the care provided at the local level”. It is available in all EU languages at www.deinstitutionalisationguide.eu.
EN
Development of social services in Slovakia is connected with the big reform of transformation and decentralisation held in 2002, but there are still differences between state and non-public social providers described in this analysis. An overview of the relevant social law shows that, in addition to municipalities and higher territorial units, social services can also be provided by private entities, such as non-profit organisations, civic associations, church organisations. Unlike these “private” public providers, who are authorized to provide social services under the same conditions as public providers, a non-public provider has to pass legal conditions for the provision of social services. The main differences are visible in the way of funding and in the access to public sources of a number of social care users as well as in condition of providing community-based services. Slovakia and other countries in Europe are facing the demographical changes that affect the quality of life of the elderly, economics, and long-term health and social care. It is necessary to develop community-based services in the basis of sustainability due to ageing of the population and the increased number of the vulnerable people requiring social care.
EN
The article analyzes the quality of life of seniors in the natural environment and in the institution based on the experience of the Slovak civic association “Familiaris”. It presents types of nursing services, support and care for seniors. The standards and quality control of the provision of social services, the participation of the family in the provision of nursing services in the field, financing social services (financing models), qualifications of supervisors and supervision and lifelong learning within care services were discussed.
EN
While the notions of social services co-production and older people productivity have already been employed in the academic literature independently of one another, the relationship between the two has not been established yet. The article proposes a pioneering conceptual model that combines these two issues. Since the proposal is novel, the article introduces the concepts that allow to operationalize the model as well as the graphic diagram that explains the relationships between these concepts. The article presents social services co-production as a potential source of the personal and social productivity among the older people generated by the use of their human and social capital. Its aim is to stimulate a debate on this crucial topic and invite for a further development of the proposed conceptual model.
EN
Objectives: In this study, we examined the connection between organizational changes and employees own evaluations of their work ability. Materials and Methods: In early 2010, we asked employees (n = 2429) working in the Finnish social services and health care industry to identify all the organizational changes that had occurred at their workplaces over the previous two years, and to evaluate their own work ability and whether different statements related to the elements of work ability were true or false at the time of the survey. For our method of analysis, we used logistical regression analysis. Results: In models adjusted for gender, age, marital status, professional education and managerial position, the respondents who had encountered organizational changes were at a higher risk of feeling that their work ability had decreased (OR = 1.49) than the respondents whose workplaces had not been affected by changes. Those respondents who had encountered organizational changes were also at a higher risk of feeling that several elements related to work ability had deteriorated. The risk of having decreased self-evaluated work ability was in turn higher among the respondents who stated they could not understand the changes than among those respondents who understood the changes (OR = 1.99). This was also the case among respondents who felt that their opportunities to be involved in the changes had been poor in comparison to those who felt that they had had good opportunities to be involved in the process (OR = 2.16). Conclusions: Our findings suggest that the organizational changes in social and health care may entail, especially when poorly executed, costs to which little attention has been paid until now. When implementing organizational changes, it is vital to ensure that the employees understand why the changes are being made, and that they are given the opportunity to take part in the implementation of these changes.
EN
The advancing ageing of Polish society along with transformations in the contemporary model of family cause the rise of demand for services supporting functioning of elderly people in their home environment. As part of the project “Improving Access to Community-Based Services for Older People Living at Home” there were organized two focus groups in order to examine the perception of health and social services directed to older persons by senior citizens and service-providers. The main reasons for using community-based services, the most common sources of information on services as well as the barriers and factors facilitating the using of the community-based services were identified.
Management
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2015
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vol. 19
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issue 2
122-135
EN
The basic goal behind any action undertaken in an organization management is the will to achieve success. Key (or critical) success factors are the organization’s resources, competence and qualification that create its competitive advantage on a particular market at a given time, and are able to determine its possible future success. The aim of this article is the analysis of the discrepancies between the factual and perceived key success factors of the social service organizations. The results point to the management of social services organisations not possessing enough knowledge about the factors responsible for the success of the entities they manage. This signifies the need to equip the management of the social services organisations with a theoretical background and practical knowledge which will allow them to manage with the expected results.
EN
The Catholic Social School of Poznań was one of the leading Polish didactic centers for social services in the interwar period. In the years 1927–1939 it conducted courses for and educated the staff of care and social institutions, especially those related to the Catholic Church. The priority of the school’s activity was to organize, since the establishment of the institution in 1927, a two-year social work training course, later functioning under the name of the Higher Catholic Social College. In June 1937, the school obtained the state rights of the university and the name of the Higher Catholic Social College. The purpose of the article is to show selected aspects of the institution’s functioning, related to its establishment and educational and education activities until 1939. For this purpose, the preserved source materials in the form of archives, articles published in the magazines of the Second Republic of Poland were analyzed, and few studies developed after 1945 were referred to.
EN
According to the theory, there are reasons to assume that non-profit institutions (NPI) behave specifically, in the way that is significantly different from the behaviour typical for both for-profit and public service providers. Paper investigates NPIs´ reactions to the distinctive changes of the economic environment in the 2008–2013 when Czech NPIs were relatively strongly affected by the crisis, although this affection probably haven’t been as heavy as in some other European countries. Non-profit institutions (NPI) are characterized by their multi-source funding when payments from end-consumers are relatively low. The most reliable data sources are Annual National Accounts and the Satellite Account of NPIs, presenting macroeconomic data. In this article, we focus on structure of NPI funding resources changes in tough times of economic crisis. The paper derives from the preliminary results of our extensive research project focused on the impact of public financing on the structure of resources and production of non-profit institutions. This project utilizes a quantitative representative questionnaire survey of non-profit institutions. In this article we focus on a specific area of public social services only. The proposed paper seeks to prove that existing data sources do not capture the real/complex structure of NPI funding resources and will identify the shortcomings of the macroeconomic data and their scope.
EN
This paper tackles the topic of social services, both public and private, used for the integration of immigrants in the case of the Basque Country. Firstly, some data of inflows to that Spanish region and the legal aspects in migration policies and programmes fostered for the integration of immigrants are shown. Secondly, the analysis that explores the social services and devices provided from the public sphere and from the social organizations concerning the integration of international migrants is performed. For this purpose, a research survey was carried out with an empirical study from a methodological design for document analysis and legislation. Qualitative techniques were applied to different agents and institutions involved in policy-making and public services for the integration of foreign-born residents at the level of the Basque Country including social workers at basic social services and civil society institutions and associations related to the immigrant population. The results are intended to draw conclusions and suggestions for the improvement and enrichment of the intervention with migrant population in intercultural European societies in time of reconfigurations.
16
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Psychologická práce s klienty azylového domu

88%
EN
Problem: The paper is dealing with a psychological approach to the work with families and their children at a shelter home. It describes the circumstances and conditions for the work in the specific socio-therapeutic environment of the Horni Pocernice Shelter Home. The main research question - ’What are the options of psychological intervention and psychotherapeutic work with clients in the scope of services offered by the shelter home in Horni Pocernice’- works with the hypopaper that psychology and psychotherapy have their place within and next to social services. For clients who use services of this shelter home is this work essential and contributes to better understanding of their life situation and their social relations. Effectivity of psychological work in the environment of a shelter home is in a great deal connected to its acceptance, inner belief and understanding of its real possibilities by every single social worker. Lack of understanding, distorted expectations both on the side of social workers and psychologists complicate or even prevent psychotherapeutic work with clients for whom the requirements and demands of social workers are determining during their stay. Methods: This paper is based on the design of ethnographic field research. Empirical design of this research is defined by the premises of the shelter home and the time period from 2007 to 2012. Therapeutic possibilities of clients are examined from the position of psychologist and psychotherapist of this centre who offers his/her services once a week for about 5 to 7 hours. The research sample was being created during the collection of data in the examined period and its analysis when it was early established with respect to the research question that all available cases typical for full collection will be included (there were 646 clients in the examined period). Results: The answer to the main research question concerns two variables which are related to each other. The target group, which is described with the use of demographic and social characteristics, and the position of psychotherapy in social services. The differences, conditions and limitations of various approaches of assisting professions in the shelter home are organised into a three-dimensional model with interlinked variables where the socio-therapeutic environment of the shelter home represents the width, the social work represents the height and the psychological counselling represents the depth. This paper presents the results of the functioning concept of psychological work with all clients and its typical results. It describes and analyses some of the variables which generally work in psychotherapy and which are specific factors in this environment: relationship between a therapeutist and a client, variables on the side of a client, used techniques and non-therapeutical factors. Discussion and assessment of results: The final part evaluates the work of psychologist and psychotherapist in the context of the socio-therapeutic environment which by its nature calls for changes. It points out various views of social workers and psychologists or psychotherapists in their evaluation of co-operation with individual clients and shows a different conception of relationship between an evaluator and a person being evaluated which makes those two approaches different yet complementary in the complex of services. Conclusion: The conclusion brings an assessment of the importance of psychotherapy in social services as an activity determined by the concept of social work and psychotherapy and their historical continuity in individual countries.
EN
The article deals with the use of method Ballanced Scorecard as a tool for measure the effectiveness of social services for the needs of the comparison device different types in terms of higher administrative units specifically describes the design implementation steps BSC, implementation, the system influenced each other and the perspectives based Keyword indicators. General indicators are valid for any organization in the network social services, the specific indicators shall be appropriated by a particular type of service.
EN
This paper discusses Social Services of General Interest, a political term of the European Union, which lies at the heart of the European Model of Society and Cohesion concepts. How and why is the organization and provision of services across Europe rooted in, and shaped by, the prevailing national constitutional components of social welfare and spatial planning systems? A high degree of interrelation between these two systems is confirmed and Social Services of General Interest are detected and conceptualized as a substantiation of components of both systems. In a concluding step, an analytical framework is introduced which enables us to research Social Services of General Interest from different angles for the purpose of deploying promising policy solutions.
19
88%
EN
The article is devoted to the problem of social services quality analysis in urban areas, as an important factor of sustainable development of the urban environment. The social sphere is the basis for effective human life, the lack of attention to social problems in the formation of strategic priorities of urbanized territories development can lead to poor health, increased losses of working time and reduce the competitiveness of regions in the inter-regional mobility of labour. During the study the factors of formation of favourable social sphere of the city are examined, the approaches to their analysis and evaluation are distinguished, and they are determined by the degree of their influence on sustainable development of urban territories. As results of the research in this paper, there are a system of indicators of social tension, taking into account the experience of an estimation of social welfare of the school of the University of Cambridge, and reflecting the attitude of the population to their needs and existing social institutions, as well as recommendations on the determination of threshold values of the respective indicators. The proposed system of indicators allows to analyse social efficiency and to make an objective choice of directions and projects of city territories development, taking into account their social significance.
EN
Municipal self-government as a territorial administrative unit responds in the provision of social services, mainly to the needs and possibilities of its inhabitants. However, it must perceive indicators that correspond to the individual needs and possibilities of the citizen, his opportunities to participate and his willingness to participate in their implementation.
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