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Process Management in Public Management of a Transition Country: Case Study of Bosnia and Herzegovina

100%
Salkić I., Bošnjović J.
Business Systems Research Journal
|
2013
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vol. 4
|
issue 2
38-57
EN
Background: New methods, means and approaches for increasing the efficiency of public administration are constantly being discovered. This paper considers the possibility of applying a new form of organisation-known as the process organisation structure-in public administration. Objectives: The first aim is to conduct research on the extent to which work processes in public administration in Bosnia and Herzegovina are process oriented. The second aim of this paper is to measure the efficiency of public administration in Bosnia and Herzegovina. Methods: The research was conducted through a questionnaire survey and included all governmental levels in Bosnia and Herzegovina. The study involved 112 public organizations' managers in Bosnia and Herzegovina. Results: The first result is that the concept of business process organization has different values depending on the level of government. Another result is that the success of public organizations is different at different governmental levels in Bosnia and Herzegovina. Conclusions: This paper shows that the process-oriented management can be applied in public administration with the result of increasing the efficiency of organisations, thus increasing citizen satisfaction with public services. This paper should encourage managers and leaders to consider applying this model in the public sector, i.e. in public administration.
2
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Selected issues in innovativeness in forestry processes management

59%
Muszyński Z., Kozioł L., Muszyński J.
Zeszyty Naukowe Małopolskiej Wyższej Szkoły Ekonomicznej w Tarnowie
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2011
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issue 2(19)
75-85
EN
With the background of general characteristics of forests in Poland, the objective and scope of innovativeness has been discussed in economy, including forest economy, and in work safety management. Special attention has been paid to the specific nature of noxiousness of work in a highly varied work environment, which often times extremely unfavourably increases health risk, or even poses hazard to life of the employees in the forestry process. Implementing the issues of innovativeness in forestry should be related to the current achievements in science and to technical progress, with a view on the necessity of eliminating or effective reducing accidents in the works related to acquiring raw timber.
PL
Na tle ogólnej charakterystyki lasów w Polsce omówione zostały cel i zakres innowacyjności w gospodarce, w tym w gospodarce leśnej i zarządzaniu bezpieczeństwem pracy. Szczególną uwagę zwrócono na specyfikę uciążliwości wykonywanych zajęć ze strony zróżnicowanego środowiska pracy, które niejednokrotnie w sposób szczególnie niekorzystny wpływają na wzrost zagrożenia zdrowia, a nawet życia pracowników w procesie użytkowania lasu. Wdrażanie problematyki innowacyjności w leśnictwie powinno nawiązywać do bieżących osiągnięć nauki i postępu technicznego, zwracając przy tym uwagę na konieczność eliminowania względnie znacznego ograniczania wypadkowości w pracach związanych z pozyskiwaniem surowca drzewnego.
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