In my thesis, the topic of which is Communication in State and Public Administration, I would like to pay attention to problems that arise to civil servants in everyday verbal contact in the offices of civil service as well as to other people. Many misunderstandings or conflicts can be reached here. Communication is a means of mutual influence of persons. It is thus a real proprietor of the social process. It enables social interaction which makes a social being from human being. Pressumption of communication is a certain commonly recognized set of meanings within particular group or society. Communication in society has a lot of various forms and aspects. On the basis of analyzing particular communication processes, a theory of social communication has been gradually created as a common base of those scientific disciplines that deal with examining the interaction of information in society. All of us are involved in the process of communication in society. A human being must communicate. Their personal development, involvement in the process of work, emotional and esthetical sphere inevitably require contacts as well as information exchange with other people. To explain the status of civil servants in the mentioned context it is therefore necessary to introduce a legal framework of their position.
The business environment today is characterized by an increase in global- ization and the growing competitive pressures. Above mentioned issues in- creased number of business crises as well as the extension of the risks to the stability of the business environment. The company management must there- fore currently manage the increased demands, flexibly respond to the first signs of the crisis and also prove to assess imminent danger and even elimi- nate this danger. If an enterprise undergoes a crisis it must provide the necessary tools to overcome crisis. Business management in a crisis is forcing business managers to use innovative methods and management techniques that are adequate in a crisis environment. The paper deals with the descrip- tion of potential crises in the company under the curve of the business life cycle, with possible causes and their coping.
Communication always takes place by means of symbols. Information must be coded by the sender, i.e. expressed by the use of symbols (mostly language symbols), and then decoded by the recipient. The process of message decoding may be divided into two stages: the acquisition and the interpretation of the message, so-called “understanding” through the attaching of the meaning to symbols, which made up the message. Itself the understanding of the message is a not a sufficient condition of communication, as it may happen so, that the recipient interprets (understands) the message in a more or less different way from what the sender intended to transfer, what in practice may lead to the consequences more or less similar to the total impossibility of decoding the message. We may speak about communication only if the meanings attached by the sender to the individual symbols are close or identical to the meanings attached to these symbols by the recipient.
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