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COMPUTER LITERACY IMPROVEMENT IN A HEALTH-CARE FACILITY. THE CASE STUDY OF HOSPITAL JIHLAVA 2020 – 2021

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Koumar J., Schimmer J., Zažímal D.
Človek a spoločnosť. Internetový časopis pre pôvodné teoretické a výskumné štúdie z oblasti spoločenských vied
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2021
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vol. 24
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issue 2
1 – 18
EN
This text addresses the process of improving computer literacy in Hospital Jihlava which is a non-profit organization situated in the middle of the Vysočina Region in the central Czech Republic serving 150,000 inhabitants and consisting of 18 medical departments. The main aim of this text is to find out how the improvement in information technology skills can be dependent on the given training and the offered help with these basic skills. Although the IT training does not improve the primary qualification of the medical staff, the employees are eager to train their skills and learn to operate the apps to develop skills considered essential in current society. Yet, some of them are hindered from learning to work with information technologies through lacking confidence. Therefore, the necessity to motivate people to undergo training and develop their own knowledge and skills is a future challenge for the IT department of Hospital Jihlava.
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