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  1. 1 Polityka Społeczna

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  1. 1 Mańkowska B.

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  1. 1 2015

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W TROSCE O PRACOWNIKA. RYZYKO WYPALENIA ZAWODOWEGO PRACOWNIKÓW POMOCY SPOŁECZNEJ

100%
Mańkowska B.
Polityka Społeczna
|
2015
|
vol. 42
|
issue 5-6(494-495)
22-26
EN
The problem of this study concerns the professional burnout as a result of chronic occupational stress. Own research concerns the problem of burnout experienced by social workers and its correlates. Aim of this study is to determine the strength and direction of the relationship between stressors at work, personality traits and styles of coping with stress and burnout. There were tested 296 social workers from Tricity: Gdańsk, Sopot and Gdynia (field workers N = 190 and workers of department benefits N = 106) employed in municipal centers of social assistance. There were used the following methods: Questionnaire of Subjective Evaluation of Work, Cattell Personality Questionnaire, Questionnaire of Coping with Stressful Situations (CISS) and Maslach Burnout Inventory (MBI). The results showed that the strongest correlative of burnout were stressful work conditions like: no awards and mental workload. Personality factors such as Emotional balance, Tension and style of coping with stress focused on emotions are in moderate correlation with burnout. These results tend to look for the systemic solutions aimed at reducing workplace stress and protecting mental health of social workers.
PL
Artykuł dotyczy wypalenia zawodowego doświadczanego przez pracowników pomocy społecznej oraz jego korelatów. Celem badań było ustalenie siły i kierunku zależności między stresogennymi warunkami pracy, cechami osobowości i stylami radzenia sobie ze stresem a wypaleniem zawodowym. Wyniki badań skłaniają do poszukiwania systemowych rozwiązań dotyczących redukcji stresu i ochrony zdrowia psychicznego pracowników pomocy społecznej.
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