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The Specifics of the Services Sector Determining the Introduction and Utilisation of Information and Communication Technologies

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Benešová D., Némethová I.
Studia Commercialia Bratislavensia
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2012
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vol. 5
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issue 20
524-535
EN
The services sector is characterised by a number of specifics. Their identification in ICT implementation in businesses facilitates the decision-making of services industries for such information technologies which allow businesses to differentiate their services from competitors and increase productivity. Therefore is important to identify the core activities of companies in relation to the nature of the production of services sectors, corporate strategies and services specifics.
2

CHARAKTER A INTENZITA INOVAČNEJ AKTIVITY V SLUŽBÁCH V SLOVENSKEJ REPUBLIKE A JEJ EKONOMICKÝ VÝZNAM

100%
Kubičková V., Benešová D.
Ekonomický časopis (Journal of Economics)
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2011
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vol. 59
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issue 4
412 – 427
EN
Abstract: Many analysis and studies confirm that there are differences subsequently disappear between technology and non-technology innovation character, by ICT introducing are the products innovated, processes and organization structure of the service enterprises. Many factors effect on the character and innovation activity intensity in the services. Initial platform is the implementation of the innovation on the macro-level supported by the state policy. Slovak republic in European context queues into the countries with the non-adequate pursued innovation policy in practice. Service sector heterogeneity included knowledge-intensive services as well as less sophisticated services targeted on the knowledge is the next factor that influences on the innovation activity of the services. Therefore it is important to identify the key areas of innovation implementation according to individual section production character of the services, in conformity with the business strategy and with the acceptation of the specific service properties.
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