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EN
The paper presents the potential of the business model of cloud computing and also provides a comparative analysis of e-mail access costs in traditional and cloud computing model. Moreover, the paper identifies the problems with maintaining own IT infrastructure exemplified by the case of public university - the Warsaw School of Economics.
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EN
Companies managing supply chains are increasingly facing a decision to migrate or start operating in the digital world. Gaining competitive advantage by means of supply chain management means sharing the information which is perceived as the evidence of trust between partners. Digital Supply Chains are based on technologies that enable increasing competitiveness mainly by delivering information in real time simultaneously to many supply chain partners. However the type and range of the information shared indicates the level of trust. Research results show that partners in supply chain were sharing information about inventory and transport activities. These are the main areas of competing by logistics and supply chain management. The aspect of partnership and cooperation was also raised in the research. Cloud computing had been willingly used in Supplier Relationship Management, Customer Relationship Management and Customer Service Management processes by the respondents.
EN
Digital innovations result from the implemented digital technologies and a combination of their properties. They can form the basis for building digital supply chains (networks) that are a new stage in their evolution. The article explains the concept of digital innovation and highlights the place of technology in supply chain management. The goal of the article is to present the results of research carried out using the CATI method among supply chain managers using digital technologies. The most important changes resulting from the application of these technologies include not only the increase in the level of process automation, but also the extension of distribution with a new sales channel, as well as the possibility of simultaneous communication with several partners and access to information related to logistics activities, i.e. free space in warehouses and planned freight routes. Such effects give the potential to improve the competitive position and constitute a premise for the further development of the digital transformation of supply chains. In this process, however, not only are the costs of the implemented technologies important (indicated as the main barrier to their implementation), but also the competences enabling the identification of digital innovations that best respond to the needs of supply chain management.
PL
Innowacje cyfrowe wynikają z wdrożonych technologii cyfrowych i kombinacji ich właściwości. Mogą stanowić podstawę budowy cyfrowych łańcuchów dostaw (sieci) stanowiących nowy etap w ich ewolucji. W artykule wyjaśniono koncepcję innowacji cyfrowych i podkreślono miejsce technologii w zarządzaniu łańcuchem dostaw. Celem tekstu jest prezentacja wyników badań przeprowadzonych metodą CATI wśród menedżerów łańcucha dostaw korzystających z technologii cyfrowych. Najważniejsze zmiany wynikające z zastosowania tych technologii to wzrost poziomu automatyzacji procesów i rozszerzenie dystrybucji o nowy kanał sprzedaży, a także możliwość jednoczesnej komunikacji z kilkoma partnerami oraz dostęp do informacji związanych z działaniami logistycznymi, tj. wolnej przestrzeni w magazynach i planowanych trasach towarowych. Takie efekty dają potencjał do poprawy pozycji konkurencyjnej i stanowią przesłankę dalszego rozwoju cyfrowej transformacji łańcuchów dostaw. W tym procesie ważne są nie tylko koszty wdrożonych technologii (będące główną barierą w ich implementacji), ale także kompetencje umożliwiające identyfikację innowacji cyfrowych najlepiej odpowiadających potrzebom zarządzania łańcuchem dostaw.
EN
The paper focuses on the digital platform being the driving force of development of the access economy impacting on supply chain business model reconfiguration. First, the main accelerators of the sharing and access economies were described and compared with the characteristics of supply chain architecture. Then, different solutions of the platform business model impacting on supply chain reconfiguration are analysed. Next the results of a pilot study are presented to illustrate how supply chain managers understand the role of digital technologies and platforms. The paper is based mainly on a literature review and partially on the results of a pilot study conducted at the end of 2018 among 120 supply chain managers using the CATI methodology. Digital platforms can be used to improve supply chain competitiveness in several ways – starting from access to logistics services using the outsourcing model, through the additional solution of the supply chain business model portfolio widening the range of distribution channels, up to the digital supply chain solution being a platform connecting the whole ecosystem of supply chain stakeholders. The paper has a conceptual character, and the proposed solutions are still at the early stage of implementation in practice. Therefore, the undertaken topic should be a subject of further studies.
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