The interest in quality management systems (ISO 9001), environment (ISO 14001) or work safety management systems (PN-N 18001) reflects a comprehensive and systemic approach to the management of particular area. Knowledge is a key factor for effectiveness and efficiency of the systems discussed. The authoress proposes a gradual adaptation of the formalized systems towards a learning or an intelligent organization
The aim of the article is presentation of the best practices in the field of social responsibility of business, in conformation with the international standard SA 8000.
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