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ASSESSMENT OF CULTURAL INTELLIGENCE AS A PREREQUISITE TO DEVELOPMENT OF AN ENTERPRISE WITHIN THE CONTEMPORARY GLOBAL CORPORATE ENVIRONMENT

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Benčiková D., Malá D., Sedliačiková M., Drábek J., Kropil R.
Ekonomický časopis (Journal of Economics)
|
2021
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vol. 69
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issue 1
88 – 109
EN
Cultural intelligence (CQ) includes cultural knowledge, strategy, drive and the resulting behaviour of individuals in intercultural situations. In implementing CQ in enterprises, it is essential to focus on mutual understanding and tolerance, and the development of intercultural skills and competences. The paper analyses the concept of cultural intelligence, and presents a newly developed tool assessing cultural intelligence in a workplace of enterprises in Slovakia. The main objective of the research was to assess the level of the individual facets of cultural intelligence of employees of enterprises in Slovakia, and on the basis of the results, to propose and algorithm of CQ enhancement in enterprises in Slovakia. The research was conducted in a form of a questionnaire on a sample of 236 respondents. Within the research, it has been found out that the level of cultural intelligence in enterprises in Slovakia is low; therefore, the proposed algorithm of CQ enhancement is substantiated.
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