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Process Orientation as a Basis for increasing supply chain Management Maturity / Procesna Orijentacija Kao Osnov Povećanja Zrelosti Upravljanja Lancem Nabdevanja

100%

Radosavljević M.

Economic Themes

2015

vol. 53

issue 3

398-414

Process management is an essential element of modern management models, at the enterprise level, but also at the supply chain level. However, the importance of process management is explicitly indicated by the process management maturity models, through analysis of the level of process orientation, or through analysis of the level of quality of process orientation components. Starting from the fact that competition in modern conditions often takes place between supply chains, process management maturity grows into supply chain management maturity. Some of the supply chain management maturity models are SCMAT model, S(CM)2 model and SCPM3 model. In this paper the framework of another supply chain management maturity is formulated, by upgrading the SCOR model with process orientation, or SCORBPO model. This model involves analysis of the presence of supply chain management best practice, on one hand, and the presence of process orientation components, on the other hand. The aim of the research was to identify the maturity of enterprises in Serbia in applying supply chain management best practice, as well as process orientation components that are potential sources of competitive advantage or constraints for enterprises and supply chains. Analysis of justification of hypotheses is done by using correlation and regression analysis. The general conclusion is that between the presence of best practices and process orientation components there is a positive correlation, and that most of the process orientation components affect the implementation of supply chain management best practices.

An Analysis of Factors and Effects of Product Design Quality / Analiza Faktora i Efekata Kvaliteta Dizajna Proizvoda

63%

Bošković G., Radosavljević M.

Economic Themes

2015

vol. 53

issue 4

483-501

The aim of this paper is to highlight the fact that there is a significant relationship between design quality and process quality, and then the quality of the finished products (internal quality) and the later use of the products by the consumers (external quality). The paper outlines the model of the synergy between design management and process management. Since design quality is the first link in this chain of creating quality, it is necessary to adequately carry out the design process, or provide high-quality design. High-quality design includes connectivity and collaboration between functions that can contribute to the design process, such as: research and development, production, marketing and supply. In order to achieve this, it is important to continuously work on education and training of employees. In addition, it is necessary to apply the tools characteristic for providing quality design, but also the common tools important for quality management. Accordingly, the subject of the paper is examining the impact of employee training, the implementation of quality management tools and application tools for quality design as a factor in establishing links between business functions that should be included in the design process. Based on the application of tools such as regression analysis, cluster analysis and correlation analysis, the results of empirical research suggest that these factors affect the establishment of links between the observed business functions, and facilitate providing the quality of the design process.

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2 Economic Themes

2 Radosavljević M.

1 Bošković G.

2 2015

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Process Orientation as a Basis for increasing supply chain Management Maturity / Procesna Orijentacija Kao Osnov Povećanja Zrelosti Upravljanja Lancem Nabdevanja

An Analysis of Factors and Effects of Product Design Quality / Analiza Faktora i Efekata Kvaliteta Dizajna Proizvoda