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EN
TQM is a general philosophy of management that attempts to enhance competitive advantage of organizations, This paper aims to investigate the impact of total quality management on competitive advantage of Pharmaceutical manufacturing companies in Jordan. The data are collected from mid- to senior-level managerial employees of Pharmaceutical manufacturing companies in Jordan. The data were analyzed using correlation and multiple regression analyses. The results indicate that, there is effect of the TQM practices on competitive advantage; customer focus has the highest impact on competitive advantage followed by People management and Leadership subsequently. And thus, total quality management is strategically and tactically important for gaining a competitive advantage. Therefore, organizations should be committed to TQM practices and their successful implementation.
EN
The fall of communist regime in the former USSR resulting in collapsing of Iron Curtain in 1989 as the most significant political changes of this new era have resulted in liberalization and efforts to establish market economy in former Eastern Bloc countries of Europe. Poland as one of the EU members today takes its place among transition economies in the world. On the other hand, Turkey as one of the long-term candidates of EU and a part of liberal world has an emerging economy. Both of the countries have suffered from difficulties of transformational forces of new world order and image problems due to the changes of new era. Tourism as one of the most important sectors of global economy has serious impacts on countries’ development efforts –whether they are developed or developing ones- with its different dimensions. Tourism’s role in economic development cannot be denied because for all open economies, tourism is accepted globally as a leading sector in increasing revenues. In order to benefit from positive impacts of tourism, besides other factors supporting tourism development, countries have to gain competitive advantage over their rivals in the fierce competitiveness of tourism sector. Therefore, for countries which want to be one of the leaders in tourism sector, creating a strong country image can be considered as a mean to gain competitive advantage. In this study, comparisons of two countries in the field of tourism are made based on SWOT analysis and impacts of country images of the both countries are evaluated to make suggestions to improve competitiveness of them.
EN
This paper explores the various challenges of HRM and its practice in a global busi-ness environment. The roles and responsibilities of HR departments are transforming as the modern business faces pressures of globalization, hyper-competition in the markets, declining margins and changing consumer demands, workforce diversity, technological advances and changes in the political and legal environment. Today, global HR management has become a front-and-center issue for a wide variety of firms. Many larger corporations, and even smaller ones doing business in key interna-tional markets, now have full-time HR managers devoted solely to assisting with the globalization process. For the HR managers to thrive and be relevant in the global context, new roles and agenda for the profession should not focus on traditional HR activities such as recruitment and selection, training and development, and compensa-tion, but on its outcomes. There is presently an increasing interaction of national eco-nomic systems all over the world through the growth in international trade, invest-ment, and capital flows. This interaction is a worldwide drive toward globalization and a globalized economic system. Globalization, an inevitable and irreversible force is a new reality in which HR practitioners, enterprises and government are always on the lookout for new processes and innovations. This globalization process, therefore, necessitates an investigation into human resource management. The paper utilizes the methods of descriptive analysis and synthesis of the scientific literature and empirical investigation. The paper sums up with requisite conclusion and recommendations that will help HR professionals contribute positively to employees’ well-being and meeting organizational targets in a global business environment
EN
So much pressure abounds for supply chains to deliver goods and services in the right quantity, quality, to the right place and at the right time and least cost possible. It is an acceptable fact that supply chain operations, local or global, face numerous unforeseen challenges that expose them to ineffective and inefficient performance. It is evident that organizations that manage environmental, social and economic risks are better positioned to deliver sustainable supply chain operations. The next generation of supply chain management should not be comfortable with the old adage of out-of-sight out-of-mind behaviour as this presents an unacceptable reputational risk level to the sustainability of logistics business operations.
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