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EN
E-government was born at the border of three different fields: public administration, information and communication technologies as well as business management. However, the content of the term is far from being precisely defined. According to one of the most generally accepted definitions, e-government ensures the efficient access to and use of services and information sources provided by the government, or in a broader sense, by the state and local government administration. Thus e-government provides an alternative to paper-based or personal communication, offering new ways of interaction between the administrative offices and the citizens. Besides provision of quality government services, effective e-government encourages the active participation of citizens in decision making and democratic practices. Public libraries could play an important role in this process. Nevertheless, as it can be revealed from related articles in LIS literature, this role is mostly limited to ensuring access to and use of e-government services, collecting useful links, as well as improving the ICT skills of citizens through training. Governments need to adopt a new approach, empowering libraries to become active participants of e-government initiatives. This paper presents the challenges of introducing e-government services in library environment with a focus on US examples, including the related activities of the Information Institute at Florida State University and the American Library Association.
EN
E-government becomes an important element of the emerging e societies. There is a great diversity of strategies, policies and results related to its introduction. Educational and cultural conditions and possibilities are vital because they generate - or not - interests in ICTs and their various applications. So capacity building for e-government is a complex process, not limited to introduction of technological and organizational actions. Moreover e-government is costly and will require soon not only social but also economic evaluation. These issues are explored in an illustrative case study of e-services in Poland.
Zarządzanie i Finanse
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2012
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vol. 1
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issue 1
405-416
EN
The aim of this article is to show the role of public institutions in shaping the ac-tions taken by public sector in the context of social development using information and communication technologies. A key aspect in this regard is analysis of relationship between discussed services and competitiveness of micro-institutional level.
EN
The importance of up-to-date information-communication technologies in the economic and social life has been growing in the recent years. Internet creates new opportunities for providing services and meeting needs. The newest results of research surveys of the quantitative and qualitative nature on the use of e-services by consumers in such countries as Estonia, Latvia, Lithuania, Poland and Ukraine are presented in the article. The results of surveys may serve as a source of information on consumers’ behaviour to form their marketing strategies. The researches were carried out for the purposes of the project carried out by the Institute for Market, Consumption and Business Cycles Research in Warsaw (Poland). The grant-funded project is carried out by an international team.
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