This paper discusses the issues of importance and role of employees in operation of gastronomy and hotel services sector enterprises from Warminsko-Mazurskie voivodship. The main objective of the presented studies was to identify the needs in the human potential aspect in the covered sector that have important influence on the operation and development of entities from the gastronomy and hotel services sector. The studies showed, inter alia, that in the evaluation of competences of the employees the employers in most cases find that the employees possess competences at the required level and financing of vocational improvement of employees aiming at increasing the competitiveness of the enterprise was based on own resources of the enterprise mainly.
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