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EN
Decision-making and implementation of IT sourcing models is an interesting area of both theoretical and practical study of IT management (including IT project management). This is related to a number of significant problems, such as: –– knowledge management in organizations, in particular data protection and information security management systems, –– development and improvement of IT, –– the influence of IT sourcing relationship on innovation and increase of the competitiveness of enterprises. This article concerns the management of relationships with suppliers of IT services in the context of enhancing the innovative capacity of the organization. The author argues that the use of adequate models in the area of IT sourcing and proper management of the sourcing relationship may contribute to the increased innovation of IT processes and services and processes supported by IT, and thus may affect the growth of the competitive advantage of the organization. The paper analyzes the factors and barriers that organizations may face in the context of building relationships to share knowledge and creating innovative solutions on the basis of analysis of the sources of literature and own observations of the author. Moreover, the author tries to point out the potential that lies in the collaboration with IT service providers, if it is done knowingly and with the involvement of all stakeholders.
EN
Information technologies have been developing nowadays at an amazing speed, affecting the functioning of organizations. Almost all of these organisations are involved in some way in sourcing activities, and each of them develops a sourcing relationship that suits its particular needs. In the article, different kinds of outsourcing models were discussed, which are applied in the contemporary management, with particular emphasis put on cloud computing. Cloud computing has become an omnipresent and an increasingly important technology and new risk areas have appeared. The main aim of this article was to present the most important risks related to the introduction of management models based on the most recent IT technologies, e.g. cloud computing, and emphasize the role of appropriate IT security management.
EN
Rapid development of technologies led to emergence of new opportunities for businesses such as effective management of knowledge resources for achieving organizational performance. The purpose of this paper was to determine whether the agencies are using KM systems available on the market, what are the reasons for their adoption, and explore the adequacy of implemented systems, and to define the characteristics of “ideal” KM systems for small organizations. In that sense, the main goal of the research was to explore the adoption degree of information technology for knowledge management in small tourist agencies with fewer than 20 employees. Based on survey among small tourist agencies conducted upon the sample of 68 usable responses from on-line questionnaire, this research outlines position and development trends in using information systems for knowledge management answering following questions: (a) Do agencies recognize the benefits of using knowledge management systems and in which segments of their business?: (b) What types of knowledge management systems they use and in which business segments?: (c) What are the reasons that agencies may not use knowledge management systems? In the research, the mathematical-statistical methods have been used, in order to analyse the attitude of the small Croatian tourist businesses toward usage of modern technologies to bust their business performances. The results also have indicated the reasons for low adoption of IT KM solutions in their everyday business operations. Based on the conducted analysis, a framework specification of an “ideal” KM system has been suggested.
HR
Brz razvoj tehnologija doveo je do pojave novih prilika za organizacije kao što je djelotvorno upravljanje resursima znanja za postizanje organizacijske uspješnosti. Svrha ovog rada bila je utvrditi koriste li agencije sustave UZ dostupne na tržištu, koji su razlozi za njihovo usvajanje, te istražiti adekvatnost implementiranih sustava i definirati karakteristike „idealnih“ sustava UZ za male organizacije, U tom je smislu glavni cilj istraživanja bio istražiti razinu usvojenosti informacijske tehnologije za upravljanje znanjem u malim turističkim agencijama s manje od 20 zaposlenih. Na temelju ankete provedene među malim turističkim agencijama na uzorku od 68 valjanih odgovora iz on-line upitnika, ovo istraživanje ocrtava položaj i trendove razvoja uporabe informacijskih sustava za upravljanje znanjem odgovarajući na sljedeća pitanja: (a) prepoznaju li agencije koristi od korištenja sustave upravljanja znanjem i u kojim segmentima svog poslovanja, (b) koje vrste sustava upravljanja znanjem koriste i u kojim poslovnim segmentima, (c) koji su razlozi da se sustavi upravljanja znanjem ne koriste? U istraživanju su korištene matematičko-statističke metode za analizu odnosa malog hrvatskog turističkog poduzeća prema korištenju suvremenih tehnologija radi poboljšanja njihovih poslovnih rezultata. Rezultati su ukazali i na razloge slabog usvajanja IT UZ rješenja u svakodnevnom poslovanju. Na temelju provedene analize predložena je okvirna specifikacija „idealnog“ sustava UZ.
PL
Mimo szerokiego zainteresowania potencjalnymi korzyściami z cloud computingu, jego oddziaływanie na przedsiębiorstwa, w szczególności w zakresie innowacji, a nie tylko oszczędności, wydaje się słabsze niż wynikałoby to z powszechnej opinii i oczekiwań firm. Innowacje nie muszą bowiem być bezpośrednią konsekwencją przyjęcia cloud computingu. W artykule zostaną określone cechy cloud computingu ułatwiające implementację oraz wykorzystanie chmury obliczeniowej do celów innowacyjnych, jak też problemy związane z wdrożeniem, które często wynikają z samej natury technologicznej cloud computingu. Celem artykułu jest wskazanie czynników decydujących o wyborze oraz priorytetowych działaniach w kontekście wspierania adopcji modeli chmurowych dla zwiększania innowacyjności i kreowania wartości.
EN
Despite the widespread interest in the potential benefits of cloud computing, cloud computing impact on businesses, particularly in terms of innovation rather than cost savings, seems to be slower than it is in the common opinion. Innovations do not have to be a direct consequence of the adoption of cloud computing. The article determines the characteristics of cloud computing to facilitate the implementation and use of the cloud for innovation, as well as the issues related to the implementation process, which often follow from the very nature of cloud computing technology. The article indicates a number of important factors worthy of consideration by the organizations deciding on cloud computing and the steps that should be taken to accelerate/ facilitate and maximize the benefits of cloud computing. The aim of this article is to answer the question, what can drive and inhibit the adoption/choice of cloud computing, in particular for its use for innovative practices and value creating.
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