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Intercultural Project Management for IT: Issues and Challenges

100%

Isern G.

Journal of Intercultural Management

2015

vol. 7

issue 3

53-67

The development of Information Technology projects using Project Management Methodologies like PMP-PMI, Agile or SCRUM for software development, CPM, CCPM, RAD, XP, FDD, ITIL, JAD, LD, PRINCE2, etc.; may be a complete success or a total catastrophe, for series of reasons, events and circumstances that frequently are not related at all with the deliverables, the products being built, the IT technology involved, the level of expertise, the responsibility and professionalism of the stakeholders including the project manager, but due to intercultural factors. The PMP-PMI Model (PMBOK) describes 10 areas: Cost Management, Time Management, Scope Management, Risk Management, Quality Management, Procurement Management, Integration Management, Stakeholder Management, Human Resources Management and Communication Management. An IT project is considered successful if the customer is happy, but technically and formally if the TEAM was able to meet the triple constraint set up by time/cost/scope. This happy ending is not possible if the project manager and the team as a whole are not able to confront, attack and solve the issues associated with Human Resources Management, Stakeholder Management and specially Communication Management. These three areas are highly influenced by Intercultural factors like language, race, age, gender, religion, sexual preferences, beliefs, habits, etc., becoming their analysis an essential task if we want to accomplish and guarantee a favorable outcome. This position paper concludes in contradiction with what is a very common believe between many technical project managers that the most important factors to take in consideration for the success of an IT project management is the careful and planned attention to the potential issues and challenges associated with the cross-cultural communication and the human resources implicated in the projects. This paper will describe the cultural dimensions, issues and challenges associated with Intercultural Project Management for IT.

Integrative Aspects of Non-verbal Cultural Communication in Europe. Case Study - Pantomime

86%

Kurkowska M.

Studia Europejskie-Studies in European Affairs

2021

vol. 25

issue 3

137-155

This article touches on the integrative aspects of non-verbal cultural communication as exemplified by diverse pantomime genres in modern Europe. The starting point being the characteristic features of this form of art, as well as its genesis and functions in the Eastern and Western parts of the globe. Festivals, which have been rapidly developing in the world of pantomime and street art since the beginning of the 1970s, play an exceptional role in European cultural exchange. They are, however, generally ephemeral projects, often placed besides institutionalised mainstream culture, with no aspirations to become part of the EFA for example. Nonverbal cultural communication in Europe is still poorly integrated and yet maintains a remarkable diversity of genres and multi-colour forms. Such decentralisation is also the source of its strength manifested by its ease in reaching an incredibly diverse audience, the ability to obtain feedback from mass audiences, its expansiveness (taking up various spaces), its flexible approach in its quest for answers - but at the same time respecting the rudiments of the rich, native European tradition of popular culture. It seems that EU institutions nowadays notice the significant role of this type of intercultural communication, asevidencedby, for example, the Commissioner Gabriel's statement regarding a meeting with EFA representatives on 22nd June 2021. The European Union has no harmonisation competences in the area of culture, but rather solely complementary and supporting functions with regards to Member States' activities - one can count on EU sectoral support funds from the Creative Europe Programme. The subsidisation of festival, confrontation, and meeting movements related to non-verbal cultural exchange can take place (and does take place) through regions, local governments, or cultural institutions.

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Intercultural Project Management for IT: Issues and Challenges

Integrative Aspects of Non-verbal Cultural Communication in Europe. Case Study - Pantomime