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EN
This article concentrates on the presentation of selected solutions in the area of knowledge management as applied in companies specializing in providing information technology outsourcing services.
Pieniądze i Więź
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2008
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vol. 11
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issue 3(40)
185-196
EN
The aim of this article is to present conceptual differences between knowledge and intellectual capital. The author tries to define what impact do knowledge and intellectual capital have on company management and company financial outcome (on the example of building branch).
EN
At the present stage of economic development, we are dealing more frequently with extremely rapid changes in the economic environment and lack of adequate adaptation measures in the enterprises. Even the best companies are not able to avoid failures. The article attempts to briefly present problems that the companies and their managers are facing. As researches conducted in this area show, the company's market position and its possible development depend on managers' attitudes and acceptability of innovations.
EN
Public administration realizes many processes with information management tools. The latter are applied to proper recognition and usage of organizational information resources. Information management is responsible for information usage in decision-making processes. It is different to knowledge management. The latter includes the whole process of reliable information processing and application. Knowledge, as opposed to information, is rooted in experiences, opinions, and expectations of the users – this results in the need of knowledge sharing. Public administration runs numerous activities timing in knowledge development, like collection and accumulation of information, its ordering and dissemination. The article presents the problem of knowledge resources’ management in the context of ICT tools development (eGovernment).
EN
The article deals with the influence of TQM on the implementation of knowledge management principles in enterprises. The relationships between TQM, knowledge management and innovativeness are defined. Positions of TQM and knowledge management in development strategies of enterprises are discussed.
EN
Knowledge is a word used in the context of economics, business activity, and their related management. Industrial societies are becoming 'knowledge' societies. It is becoming obvious that intellectual capital and knowledge management in today's world is strictly coupled with competitive strategies, organizational structures, and organizational culture. This is visible in such trends as the belief that intellectual capital is an unquestioned company resource, even if it cannot be assessed (measured) and there are no rational limits in expenditures on the creation of knowledge. Knowledge management requires changes in methods of company management. It is also linked with organizational objectives and strategies, albeit separate goals are also identified in knowledge management. Knowledge management necessitates support by other processes in the organization (especially personnel policy), and it is necessary to develop procedures relating to attracting, procuring, creating, and applying knowledge in the company. Knowledge management is based on the use of new technologies (information and communication technology). Some of these are presented in this article. Knowledge management cannot be merely a specific form of creativity. It must lead to the achievement of tangible effects as well as the development of people with in the organization.
EN
The starting point for the deliberations in this article is the issue of the key aspects and conditions of effective learning in the intelligent organization. The author briefly describes learning process that leads to the development and better use of knowledge in the enterprise. This article presents an analysis of the factors that determine new rules of knowledge management in the organization. The author focuses on the essence and attributes of knowledge-based organizations. In the final section of the article, the differences between the features of the traditional and knowledge age organizations are pointed out.
EN
Knowledge management and knowledge transfer are becoming more and more fundamental functions of university libraries. However, in the environment created by the extensive use of ICT instruments, where each actor is building its own individual collection of content, it is not easy to promote the idea that library equals content manager at the university. This is why university libraries have to make an effort to form alliances and cooperate on every possible level. The Bologna process and the new law on higher education will enforce this new role, but the current funding structures do not favour the new endeavours of university libraries.
EN
The paper presents the interview with dr Bozena Skibicka, President of the Management Board of The Society of Practical Knowledge Management. The interview concerned the project of creating the services for entrepreneurs from SMEs sector, based on managerial knowledge standards.
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EN
The paper is based on author's experiences gained in the time of his work at the State Ethnographic Museum in Warsaw. In his article, the author focuses on the reasons of failed transformation of Polish museums into institutions creating new solutions of exhibition. The author's deliberations lead to a conclusion that modernization may occur through the implementation of ways of managing organizations developed by knowledge-intensive firms.
EN
The inclusion of elements of knowledge management in the process of collecting and archiving data, its archiving and further appropriate description can improve the quality control of these processes and help them optimize the use of data mining techniques. However, for such solutions to be possible, it is necessary to continuously build among the staff the awareness of the possibilities provided by data mining techniques. This article aims to show the practical aspects of data mining - the problems that can be encountered in the analysis of production data by various techniques of data mining and also to show how these problems could be avoided by organizing the process of acquiring data in accordance with the requirements of knowledge management.
EN
The authoress discusses the concept of relationship management based on the knowledge of library users and stresses that contemporary libraries need to be evaluated by their users in order to function properly in the society. Needs and opinions of library users should be surveyed and taken into consideration in library everyday work. Library users should not be treated as passive recipients of library services but rather partners to be involved in cooperation and knowledge sharing. Finally, the authoress presents basic sources of knowledge on users and tools for measuring the quality of library services as the starting points for introducing improvements in libraries.
EN
Knowledge management becomes one of the most critical success factors in the company. An understanding of the knowledge management processes and its challenges is the first step of gaining of the competitive advantage. The Slovak companies have to transform their activities to the knowledge-based business and follow the challenges of the knowledge economy, especially if they want to succeed on the competitive European market. Most of the knowledge management projects have to make knowledge visible and show the role of the knowledge in the organization, to develop a knowledge-intensive culture by encouraging behaviours such as knowledge sharing, seeking and offering knowledge and to build the knowledge infrastructure. These processes will contribute to the effective implementation of the knowledge management in the Slovak companies. The aim of the paper is to present the theoretical insight of the knowledge management conception and its challenges for the Slovak enterprises. It also presents the results of a survey of the knowledge management practice and application, which was performed in the construction industry in Slovakia.
EN
The new topics in the spheres of science and/or technology policy, i. e. the knowledge management, was influenced by problems connected with great and complicated technological projects. The paper presents the main motives and sources of knowledge management, of qualified use and application of knowledge, especially the selection and integration of adequate data and knowledge, the selection of relevant knowledge sets and their integration.
EN
The aim of this article is to present the crucial role of Knowledge Transfer (KT) among key knowledge processes that take place in contemporary organizations. There can be indicated three processes of that kind: transfer, creation and application. They occur regardless of whether they are managed or not, yet their management is considered vital for organizational effectiveness and competitiveness. The nature of Data-Information-Knowledge continuum is also described as a vital factor for KT differentiation. Moreover the advantages and risks of managing the KT have been discussed.
EN
The article discusses subject of the organizational culture and understanding the strong role it plays in organizations from the point of view in regard to the human capital management. Basically, culture is comprised of the assumptions, values, norms and tangible signs (artifacts) of organization members and their behaviors. It encourages employees to identify their goals with company goals, promotes knowledge sharing lead to increased competencies and team's effectiveness. The most significant thesis of the article says that organizational culture plays an important role in the process of knowledge management. Main conceptions of corporate culture as understanding, meaning, the most important aspects indicated changes which should be stimulated by transformation of organizational culture and ways of shaping, were shown.
EN
The paper aims to provide a theoretical framework for the sociological study of Computer-Mediated Communication (CMC). Instead of investigating 'Internet use' in terms of the self-fulfilling prophecy of the information-society or the applied discourse of knowledge management, this approach is focused on the real communities that communicate in virtual space. Following Barry Wellman's approach, the paper conceptualizes on-line communication as being integral to the interaction of real social groups, rather than being distinct, virtual universe. The first section aims to provide an overview of the changing concept of community itself; the second section describes the technical specifics that make the Internet an ideal community communication/media platform as well as the forms and distinctive characteristics of on-line communication; the last section traces the effects of CMC on the 'real' life of traditional local communities.
EN
The Internet has become the leading information delivery medium in our days, yet it represents a huge, heterogeneous and distributed network from the point of view of information retrieval. Numerous software systems have appeared in the past years to support the automated information retrieval processes, applying useful information and knowledge retrieval techniques. Nevertheless, the core services of these systems do not provide real knowledge representation methods. The aim of our research is to design and develop a complete information and knowledge management system that applies integrated state-of-the-art knowledge intensive techniques. The research is part of the IKF project at the Department of Measurement and Information Systems of the Budapest University of Technology and Economics (BUTE) aims to analyze, design and implement a new intelligent knowledge-warehousing environment, allowing advanced knowledge management and decision support. The development is targeted towards specific financial application domain. This paper intends to provide a short review of knowledge-based information retrieval and extraction, and knowledge presentation technologies through the brief discussion of the project and the realized application. First, we present the architecture and the main features of the complete knowledge-based retrieval system. Then we focus on two major subjects: the document retrieval and information extraction system as well as the ontology-based knowledge management services. We also introduce some related topics briefly, such as structured information extraction with web wrappers, XML, and conceptualization with ontologies. Besides theory, we show some experimental results of the realized software systems.
EN
This report clearly states unusually promising possibilities of creation of knowledge exchange structures based on ontologies and distribution mechanisms of P2P network. The first section of report characterizes crucial operation mechanisms of successive P2P network generations with detailed analyzes of IV generation abilities. The subsequent section introduces ideas concerning distribution and publication of data in CORALL REFF and CORAL CDN virtual networks. The second discussed idea is HELIOS (Evolving Interaction-based Ontology Knowledge Sparing) system resolutions regarding public and dynamic knowledge structures modeling reflected as an ontology implemented into particular network links. Performed solutions analysis is executed to find statistical points, which may become ground to build multipurpose tool designed to integrate gathered in cluster links knowledge in scope of technological solutions directed to become distributed inside cluster and in range of continuously developing and arising world's knowledge repository.
EN
The aim of the authors is to present a preliminary idea of creation of an Internet-Based Expert System in the field of moral knowledge, to be referred to as a Moral Knowledge Base. The idea consists in an attempt to use the capacity of the World Wide Web and ideas developed under the concepts of knowledge management to solving moral problems that emerge in business life. The system in question would embrace expert knowledge, acquisition of knowledge about actually made moral choices and their consequences, and categorisation/processing of information within the base of knowledge as an element of the expert system. At the input, the system would make it possible to people faced with moral choices 'to consult it' on consequences of those. The basic human freedom of choice would thus remain intact thanks to polarisation of the system that would not impose the choice upon the user, but would provide him/her with material to be considered instead.
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