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Concept of the organization process maturity assessment

100%
Sliż P.
Journal of Economics and Management
|
2018
|
vol. 33
80-95
EN
Aim/purpose – The aim of this article is to present the concept of a multicriteria model of process maturity assessment (MMPM), which allows to assess the degree of implementation of process solutions with respect to three dimensions: short-term, long-term and systemic. Design/methodology/approach – The characteristics of the model presented in the article was preceded by a review of the literature and the analysis of secondary research related to the assessment of the degree of implementation of elements of the process approach in management. Findings – As a result of the review of the literature and the analysis of secondary re-search, a thesis was formulated that quantitative research using the existing methodolo-gies for identifying the implementation of a process approach in management is insuffi-cient in the precise assessment of the organization’s process maturity. This means that they should be extended to include qualitative research. The solution to this problem may be the use of a multidimensional model of process maturity assessment of the organization. Research implications/limitations – The application of MMPM makes it possible to assess the degree of implementation of the process approach elements using the opinion poll method. This means that the results may be subject to random or non-random errors, depending on the selection technique of the research sample. At this point, it should also be emphasized that in order to provide a precision assessment of process maturity using the MMPM, the questions in the questionnaire should be adapted to the specifics of the area under examination. Originality/value/contribution – The scope of this article fills in the research gap that exists in terms of assessing the process maturity of the organization in the long run, understood as defining the direction of development, stagnation or atrophy of implementation of process solutions in the organization. The concept of the MMPM presented in the article makes it possible to assess process maturity in three dimensions: short-term, long-term and system-based. In addition, the structure of the model enables the reconfiguration of the research questionnaire with questions of a self-reinforcing character by the respondent to questions, enabling the assessment of the level of maturity on the basis of symptoms.
2
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Orientacja procesowa w zarządzaniu publicznym łańcuchem dostaw

86%
Kauf S.
Studia Ekonomiczne
|
2015
|
vol. 251
122-131
PL
W artykule podjęto problematykę możliwości wdrożenia orientacji procesowej do zarządzania publicznym łańcuchem dostaw. Wskazano na znaczenie uwarunkowań polityczno-prawnych, wyznaczających system celów i tworzących ramy realizacji zadań publicznych. Pokazano, że istotne znaczenie ma identyfikacja procesów podstawowych i wspomagających oraz koordynacja styków w łańcuchu tworzenia wartości publicznej. Podkreślono wagę wyznaczania jednostek odpowiedzialnych za realizację procesu, zwłaszcza w kontekście mnogości podmiotów, w tym prywatnych, realizujących świadczenia publiczne.
EN
The article discusses possibility of implementation of the process orientation to the public supply chain management. The importance of political and legal conditions that set the system objectives and a framework of public tasks is pointed out. It is also shown that it is essential to identify the primary and supporting processes and coordination of contacts in the chain which creates a public value. The importance of determining who is in charge of the implementation process, particularly in the context of a multitude of stakeholders, including private, carrying out public services is emphasized.
3
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Zastosowanie systemów informatycznych w zarządzaniu przedsiębiorstwem energetycznym w warunkach polskiej gospodarki

86%
Lorek P.
Studia Ekonomiczne
|
2015
|
vol. 233
127-135
PL
Podejście procesowe w zarządzaniu organizacją wraz ze wsparciem ze strony technologii semantycznych znajduje swoje zastosowanie również w sektorze elektroenergetycznym. W artykule podjęto próbę identyfikacji procesów głównych oraz procesów wspomagających w przedsiębiorstwie energetycznym. W dalszej części skupiono się na analizie problemów, z jakimi mogą borykać się współczesne firmy energetyczne oraz na tym, czy podejście procesowe oraz technologie semantyczne mogą w danej sytuacji stanowić rozwiązanie problematycznych kwestii.
EN
Process approach in the management of the organization with the support of semantic technology is applicable to companies from power sector. The study attempts to identify the main and supporting processes in the energy companies. The second part of the study focuses on the analysis of the problems that may occur in the modern energy companies and whether the process approach and semantic technologies may provide a solution to the problematic issues.
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