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  1. 1 Etnologické rozpravy (Ethnological Disputes)

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  1. 1 Mlynka L.

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SOCIÁLNA KOMUNIKÁCIA AKO PREJAV STATUSOVEJ HIERARCHIE

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Mlynka L.
Etnologické rozpravy (Ethnological Disputes)
|
2009
|
vol. 16
|
issue 1-2
19 – 36
EN
The contribution opens up the first results of the research that focused on the contact interpersonal communication in terms of the selected company. It is based on the assumption that the communication inside the company is a manifestation of status hierarchies as a reflection of formalized organizational structure. We follow the communication process in the vertical plane (relation of employee – manager, senior manager, social environment, and social situation of communication); in the horizontal plane (relationships within the company, managers, employees, and external environment – economic partners, political and power elites). The third diagonal plane of communication is focused on informal relationships within the communication groups, relations with boss, etc. We follow the organizational culture within the company, unwritten rules of relationships, norms, rituals which build the identity and image of the company and which form employee ś loyalty and pride through social and economic benefits and various forms of staff support.
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