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The impact of total quality management on competitive advantage of pharmaceutical manufacturing companies in Jordan

100%
M. Al-Qudah K. A.
Perspectives of Innovations, Economics and Business
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2012
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vol. 12
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issue 3
59-75
EN
TQM is a general philosophy of management that attempts to enhance competitive advantage of organizations, This paper aims to investigate the impact of total quality management on competitive advantage of Pharmaceutical manufacturing companies in Jordan. The data are collected from mid- to senior-level managerial employees of Pharmaceutical manufacturing companies in Jordan. The data were analyzed using correlation and multiple regression analyses. The results indicate that, there is effect of the TQM practices on competitive advantage; customer focus has the highest impact on competitive advantage followed by People management and Leadership subsequently. And thus, total quality management is strategically and tactically important for gaining a competitive advantage. Therefore, organizations should be committed to TQM practices and their successful implementation.
2
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The Importance of Total Quality Management Systems for Managers of Brazilian Universities

100%
Pires Andrade D. V., Viegas Queiroz J., Barbosa Pereira Queiroz F. C., Silva de Souza G. H., Lima N. C., Farkat Diógenes J. R.
The New Educational Review
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2014
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vol. 37
140-149
EN
The purpose of this paper is to analyse from the perspective of the manager, the importance of the use of tools and concepts of quality management in the Brazilian federal universities. It was identified that the managers of these universities consider it as very important to use administrative practices contained in quality management systems as efficient and effective methodology to conduct the management of these institutions. The research serves as a statement for the other 172 university managers to be supporters of quality practices contained in management systems in question to achieve better results and better grades in rankings series.
3
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Społeczna odpowiedzialność jako metoda doskonalenia działalności małych i średnich przedsiębiorstw

100%
Rogala P.
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2009
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vol. 12
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issue 1
129-134
EN
The rule of Continuous Improvement is one of the pillars of the concept of Total Quality Management. It states that one should continuously seek the sources of arising problems and eliminate or minimize them. The article presents a method of implementing the concept of Corporate Social Responsibility based on the above rule and afterwards it identifies the most important advantages of using the rule. The article also stresses its usefulness in the area of Small and Medium-sized Companies.
4
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Zastosowanie koncepcji Total Quality Management w organizacji

89%
Tyrańska M.
Journal of Modern Management Process
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2016
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issue Vol 1, No 2 (2016) - Perspektywy doskonalenia instrumentów wspomagających proces zarządzania
24-33
PL
Celem artykułu jest dokonanie analizy krytycznej systemu QMS opartego na założeniach TQM stosowanego w firmie Hewlett Packard. Zrealizowanie celu wymagało przedstawienia pojęcia jakości oraz istoty zarządzania przez jakość TQM. Następnie zaprezentowano główne założenia koncepcji TQM oraz opis etapów wdrażania koncepcji Total Quality Management. Wskazano także na kluczową rolę kierownictwa organizacji implementującej TQM. Następnie wymieniono oraz opisano najczęstsze przeszkody towarzyszące implementacji zarządzania przez jakość w organizacjach. W ostatniej części artykułu dokonano krytycznej analizy QMS na przykładzie wdrożeń firmy Hewlett Packard.
EN
The aim of the article is to provide critical analysis of QMS system in Hewlett Packard. In order to achieve that objective, the term “quality” and the essence of quality management were introduced. Subsequently, the main assumptions of TQM were presented. Furthermore, the structure of the article also includes a detailed description of the stages of implementing Total Quality Management conception. Additionally, the most common obstacles associated with the implementation of quality management in organizations were listed and broadly described. In the last part of the article, the analysis of practical application of QMS was shown on the example of Hewlett Packard. Its complexity, manner of implementation, advantages and disadvantages were depicted.
5
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Kierunki rozwoju zarządzania jakością szansą na rozwój polskich przedsiębiorstw produkcyjnych i usługowych w Polsce

89%
Łyp-Wrońska K.
Przedsiębiorstwo we współczesnej gospodarce - teoria i praktyka
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2016
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vol. 1
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issue 16
103-111
PL
W obecnej sytuacji gospodarczej w Polsce, wszystkie przedsiębiorstwa, tak produkcyjne jak i usługowe stoją wobec rosnących oczekiwań klientów. Posiadanie jedynie certyfikatu wybranego systemu zarządzania zgodnego z wymaganiami norm ISO może w ówczesnym czasie być niewystarczające dla polskich firm, które działają coraz częściej na rynkach zewnętrznych. Wiąże się to z wykorzystaniem nowoczesnych technologii, minimalizacją kosztów, krótkim cyklem wprowadzania innowacji, ciągłym doskonaleniem, co nierozerwalnie związane jest z zarządzaniem jakością. Celem tego artykułu jest ukazanie najbardziej rozpowszechnionych obecnie w Polsce koncepcji związanych z zarzadzaniem jakością, które mogą być stosowane przez przedsiębiorstwa produkcyjne i usługowe tj: TQM, Kaizen, Lean, czy Six Sigma. Wybór ich stosowania może zależeć od wielu czynników, można je także stosować w całości, lub wybrać w razie potrzeby niektóre z ich założeń.
EN
In the current economic situation in Poland, all companies – manufacturing and service industries, are facing growing demands of customers. At this time having only ISO certificate may be insufficient for companies that operate increasingly on external markets. This involves the use of modern technology, minimizing cost, short cycle of innovation, continuous improvement, which is inseparably connected with quality management. The purpose of this article is to present the most widespread concepts related to quality management: such as: TQM, Kaizen, Lean, and Six Sigma. The choice of their application may vary depending on various factors. They can also be used in whole, or select, if necessary, some of the assumptions.
6
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Skutki stosowania japońskich koncepcji i metod zarządzania w polskim przedsiębiorstwie produkcyjnym

75%
Podobiński M.
Nauki o Zarządzaniu
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2014
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issue 1(18)
78-89
EN
The article attempts to present consequences using Japanese management concepts and methods which are based on research results from Polish company from Lower Silesian Voivodeship. The article presents the idea of chosen management concepts and methods. Basing on the literature and the author’s research results advantages and disadvantages of Japanese management concepts and methods in Polish production company are presented. The results of the research show that Japanese management concepts and methods have many benefits, but they need improvement. The author presents culture conditions that pose a difficulty in the implementation of Japanese management concepts and methods. The article shows characteristics of Japanese culture, which can be observed in presented management concepts and methods.
7
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The idea of synergic quality management as a key pillar of building social resilience

63%
Wiśniewska-Paź B.
Bezpieczeństwo. Teoria i Praktyka
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2022
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vol. XLVIII
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issue 3
113-125
EN
The issues related to management, quality competences and social resilience for at least several decades have been very popular and are the subject of analyzes by representatives of various scientific disciplines. They are interesting because they concern almost every area of our life – their development and, at the same time, problems to be solved, implementing innovations, constantly taking into account the context of socio-cultural, economic, technological and other changes. Total Quality Management refers to a pro-quality approach to life and work based on cooperation, commitment, mindfulness, self-control, the need to develop and improve own qualifications and competences. Ultimately, this is to affect the long-term development and well-being of employees, institutions as well as potential applicants, customers, etc. and a wide range of institutions and people using the services of a company/institution or cooperating with it (within various spaces of social, cultural, economic, educational reality, etc.) and society understood in its various dimensions. The article deals with the key dimensions and contexts of the concept of comprehensive quality management, which is one of the key pillars of social resilience.
8

Invited article: Adaptability

51%
Rud O.
Business Systems Research Journal
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2011
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vol. 2
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issue 2
4-12
EN
For the last several decades, organizations have dealt with economic shifts using change management. Based on the new science, there are two major flaws with this approach. First, the word change implies an event with an ending. Second, it implies that change can be managed. In a world of economic volatility, this approach is no longer viable. The continuous climate of uncertainty and volatility demands another view, one that supports adaptability and resilience.
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The Development of Production Management Concepts

51%
Kosieradzka A., Kąkol U., Krupa A.
Foundations of Management
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2011
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vol. 3
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issue 2
55-74
EN
The aim of this paper is the analysis of contemporary concepts used in production management in relation to the paradigms which accompanied their appearance and development. The first chapter contains a definition of the term 'paradigm', discusses the importance of the paradigms for the development of a scientific approach to management and lists examples of paradigms relevant to production management. In the second chapter such management concepts as LM, Kaizen, TOC, TQM, TPM, Six Sigma and BPR are presented, along with their respective old and new paradigms, main goals, fundamental rules and tools (methods and techniques). Some less popular concepts are also dealt with. The last chapter is devoted to an analysis of interactions between the analyzed concepts, with an emphasis on their mutual compatibility and complementarity, which can be of benefit in the process of their implementation.
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