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EN
The paper presents the results of case study analysis conducted to assess the benefits of system implementation. The research was carried out in Polish recruitment company. We assessed the benefits of recruitment system implementation using the perspectives of a Balanced Scorecard and, in particular, the modelling and measurement of the main processes of recruitment. We designed indicators of the organization’s performance and we measured them before system implementation (as-is state) and after possible implementation (can-be state). This procedure allowed us to determine changes which the recruitment system could make, and also permitted to take a final decision on whether to invest or discontinue planning implementation.
EN
The paper presents selected results of model and implementation research con-cerning the design of a management information system (MIS) to support the func-tioning of office administration offering sale of services. The application was tested with view to implementation in the Association for Promotion and Scientific Inno-vations Implementation (AP&SII or Association). The following issues were dis-cussed: methods of organization management modelling, suitable software, available tools supporting modelling, methods of implementation of models in organization systems, etc. E-Bureau information system is an application developed using Eclipse platform with the following plug-ins installed, namely Data Base Development Tools and PHP Development Tools. The system is based on libraries, i.a. Zend, BootStrap, JQuery. The following programming tools were used: CSS, JavaScript, HTML, PHP.
EN
Many enterprises are adopting enterprise resource planning (ERP) systems for improving their efficiency and productivity. Although there are tremendous benefits to implementing an ERP system, there are just as many risks. The problem is that many projects of this type are unsuccessful, mostly due to their complexity being underestimated. The purpose of the paper is twofold: (1) to analyse the critical success factors (CFSs) of ERP implementation projects and (2) to propose a framework based on a composite approach to ERP systems implementation. A special emphasis is given to business process modelling, because the key to the successful choice, implementation and usage of an ERP system is the fit of planned processes in an organisation with processes implemented in the solution. The paper also presents some results of empirical investigation in the field of ERP implementation.
EN
This paper addresses issues related to the modelling of business processes. Firstly, we describe business processes and process management concepts, especially process modelling. Secondly, the essence of process modelling using BPMN notation is presented. Thirdly, in the empirical part of the paper, we propound an universal model of business processes for online shops. The paper concludes with a discussion of research findings and future works.
PL
Zarządzanie procesowe stanowi fundament wielu inicjatyw zarówno teoretycznych, jak i badawczych. Głównym celem artykułu jest identyfikacja modelowania procesów biznesowych we współczesnych organizacjach z uwzględnieniem perspektywy gromadzenia i wykorzystywania wiedzy.
EN
Process management is considered to be an up-to-date approach to an organization’s operation, while process structures offer a sense of order. The main objective of this article is to identify the business process modelling in knowledge management perspective in contemporary organizations.
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