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  1. 1 Turystyka Kulturowa

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  1. 1 2013

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  1. 1 Kozłowska D.

  2. 1 Ryszkowski W.

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Kompetencje formalno-prawne pilota wycieczek

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Kozłowska D., Ryszkowski W.
Turystyka Kulturowa
|
2013
|
issue 3
18-34
EN
A tour guide is a complex job which requires permanent training. After periods of simplified research approaches, we presently encounter the application of methodologies of leading science and research centers. The article aims to indicate the importance of formal and legal competences of a tour guide according to tour operators, experienced tour guides and guided tours’ participants. In order to realize this purpose the opinion poll examination based on the author’s own questionnaire has been conducted among 431 respondents: tour organizers, tour guides and guided tours’ participants. The research proved that formal and legal competences of a tour guide are of most significance according to organizers (7,73). Tour guides (6,85) and guided tours’ participants (6,7) attach slightly less importance to such competences. Therefore the assumption according to which tourism sector employees assess the greatest importance to formal and legal competences of a tour guide has been confirmed. The research results may be applied to describe a tour guide’s job and in professional trainings.
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