The article is the generalization of experience of the implementation project, which has been treated as well as a research field. The results are presented in two parts. The first part includes: a description of the classical approach to knowledge management and shows the concept of structure of process of knowledge management with a description of the procedure in each step of the process. The key idea is to divide the process in three spirals of actions: spiral of perfecting the collection of knowledge; spiral of the perfecting of the formulation of knowledge; spiral of perfecting the utilization of knowledge. Part II of this paper is article Structuring Knowledge Management – Levels, Resources And Efficiency Areas of Knowledge Management (DOI: 10.1515/fman-2015-0042).
This article presents the concept which is a generalization of the solution developed in the project advisory for a large district utilities company organizing the first systematic management of corporate knowledge in the field: technology research, construction techniques and building networks and devices, organization of production, organization of services. As a result of the findings a novel approach to knowledge processing has been proposed. It is a part of a wider program of development of the concept of sustainable management based on the balanced selection of management techniques.
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