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The use of marketing indicators in Poland - towards evidence-based management

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Kozielski R., Wilczewska D.
Marketing Instytucji Naukowych i Badawczych
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2023
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vol. 47
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issue 1
1-16
EN
The growing trend of evidence-based management (EBM) in recent years is rooted in praxeology, but also in the concept of evidencebased practice (EBP). This concept is based on the belief that all decisions and actions should be based on the most current and best available knowledge, including knowledge and information derived from research. This is particularly true for marketing decisions. The primary medium of information in marketing is marketing metrics. Their extensive use enables making effective decisions. The purpose of the article is to identify the scope of usage of marketing metrics on the Polish market as part of an EBM approach. The paper is based on the survey conducted on a sample of 89 marketing managers in November 2022 among participants and graduates of The Chartered Institute of Marketing (CIM) programmes. The findings indicate a fairly wide range of indicators used and their balanced nature, with a slight predominance of strategic and financial indicators and an increase in the importance of online metrics at the same time.
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DASHBOARD – CONCEPT AND APPLICATION IN THE MEAS-UREMENT OF MARKETING EFFECTIVENESS

88%
GOLIK-GÓRECKA G.
Information Systems in Management
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2013
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vol. 2
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issue 2
125-135
EN
This article attempts to bring closer idea of using a dashboard tool to measure the effectiveness of marketing activities. It presented barriers, base elements, how to create a dashboard development path. Today's dashboard solutions have the poten-tial to collect, integrate, analyse and present reports in various contexts of the study and meet all expectations of companies and researchers. It now appears, therefore, that the companies that use the tools of marketing analytic dashboard, have the big-gest chance for success on the market.
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