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EN
In this paper we propose a multi-criteria model based on the fuzzy preferences approach which can be implemented in the prenegotiation phase to evaluate the negotiations packages. The applicability of some multi-criteria ranking methods were discussed for building a scoring function for negotiation packages. The first one is Simple Additive Weighting (SAW) technique which determines the sum of the partial satisfactions from each negotiation issue and aggregate them using the issue weights. The other one is Distance Based Methods (DBM), with its extension based on the distances to ideal or anti-ideal package, i.e. the TOPSIS procedure. In our approach the negotiator's preferences over the issues are represented by fuzzy membership functions and next a selected multi-criteria decision making method is adopted to determine the global rating of each package. The membership functions are used here as the equivalents of utility functions spread over the negotiation issues, which let us compare different type of data. One of the key advantages of the approach proposed is its usefulness for building a general scoring function in the ill-structured negotiation problem, namely the situation in which the problem itself as well as the negotiators preferences cannot be precisely defined, the available information is uncertain, subjective and vague. Secondly, all proposed variants of scoring functions produce consistent rankings, even though the new packages are added (or removed) and do not result in rank reversal.
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PL
Technicyzacja opanowała większość aspektów życia człowieka, w tym handel, czyli jedną z najstar-szych dziedzin towarzyszących człowiekowi na przestrzeni wieków. Wraz z postępem, biznes przeniósł się do sieci, czego następstwem była automatyzacja wszystkich jego aspektów oraz procesów w nim występujących. Celem artykułu jest przedstawienie wybranych narzędzi wspomagających proces ne-gocjacji elektronicznych i ich charakterystykę oraz najważniejszych funkcji na podstawie literatury przedmiotu.
EN
Spread of technology has already mastered most aspects of human life including trade, one of the oldest areas of human work. Following the progress, business has moved to the Internet. That resulted with automation of all its aspects and processes. The aim of this article is to show, basing on the litera-ture of the subject, some of the chosen tools supporting process of electronic negotiations and its characteristics, including the most important functions
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