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EN
The article, based on empirical research in one of the production and service companies acting in energy industry, develops the introductory implications on how social capital of change leaders is linked to the effectiveness of change implementation. Using organisational network analysis the author examines influence of social capital of change leaders in the area of real work flow during change implementation and open communication flow on change effectiveness. One finds that ties among change leaders in those two dimensions have distinct change effectiveness effects. In broaden aspect, findings have major implications on change management research and imply further research in this matter to be conducted by the author.
EN
The aim of the article is to present evolution in change management models and the need of redesigning the current change management concepts with the use of organisational network analysis. Firstly, the article summarizes the evolution of change management approaches presenting the theoretical background of the need to revise change management models. Then the author underlines benefits of organisational network analysis enabling deep research on current change management trends. In addition, the article uncovers very introductory empirical research aimed at estimating the need for revitalising change management models. Finally, the author proposes further empirical research linking change management models and organisational network analysis.
PL
Artykuł ma na celu zbadanie empirycznego procesu wdrażania zmiany na podstawie teorii zasobowej i relacyjnej z wykorzystaniem analizy sieci organizacyjnej jako głównej metody. Kluczowym pytaniem artykułu jest, jak kompetencje agentów zmiany i relacje pomiędzy pracownikami zaangażowanymi w zmianę mogą wpływać na rezultaty wprowadzania zmiany. Przeprowadzone badanie empiryczne ukazuje korelację pomiędzy efektywnością wprowadzania zmiany i dwóch aspektów: (a) jakości grup agentów zmiany odpowiedzialnych za proces zmiany i (b) relacji dobrej atmosfery w działach, w których wprowadzanie zmiany miało miejsce. Po pierwsze, została krótko przedstawiona analiza sieci organizacyjnej (ONA) razem z definicjami i wskaźnikami wykorzystanymi później w artykule. W drugiej części zaprezentowano założenia badania empirycznego przeprowadzonego w jednej z firm usługowo-produkcyjnych. Finalnie w ramach rezultatów i konkluzji badanie odkryło, jak odpowiednia eksploatacja kapitału społecznego w grupach agentów zmiany i odpowiednia struktura relacji mogą pomóc w udanym wdrożeniu zmiany.
EN
The article aims to examine the empirical change implementation process from the resource-based point of view and from the dynamic-based point of view, exploiting the organisational network analysis as the main method. The key question of the article is how competencies of change agents and relations among employees involved in change can affect the result of change implementation. The conducted empirical research is to depict correlations between effectiveness of change implementation and two aspects: (a) quality of change agents’ groups responsible for change process and (b) relations of good atmosphere in departments in which change implementation took place. Firstly, the organisational network analysis (ONA) is briefly introduced together with the main definitions and indexes used further in the article. In second part, the presumptions of empirical research conducted in one of service and production companies are presented. Finally, in the frame of results and conclusions the research unveils how proper exploitation of social capital in change agent groups and proper structure of relations can help with successful change introduction.
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