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Understanding Proximity Mobile Payments Adoption in South Africa: A Perceived Risk Perspective

100%

Eksteen C., Humbani M.

Journal of Marketing and Consumer Behaviour in Emerging Markets

2021

issue 2(13)

4-21

Although existing literature claims that consumers are ready for proximity mobile payments, the reality is that adoption is still low in South Africa. Service providers’ attempts to translate this potential into profi t is hindered by consumers’ perception of risks associated with proximity mobile payments. The purpose of this study was to investigate the perceived risk dimensions as possible inhibitors of proximity mobile payment adoption, as well as to investigate the role of gender diff erences, drawing from the perceived risk and push-pull theories. Using a convenience sample, data was collected from South African smartphone users, from whom 284 valid online surveys were obtained. The standard regression analysis reveals that fi nancial-security and performance risk are predictors of proximity mobile payment adoption, and that product risk is not a signifi cant predictor, at least in the South African context. The fi ndings also reveal that both genders feel more or less the same about the infl uence of risk factors on the adoption of mobile proximity payments, except for performance risk. The results also show that females are more concerned about the performance of proximity mobile payments than males. The study provides tangible insights that service providers and marketers can use to guide application development and communication with consumers. A contribution is also made to the limited empirical research on the infl uence of proximity mobile payment risks on adoption during crisis times.

Position in Corporate Network, Performance and Strategic Risks

84%

Światowiec-Szczepańska J., Zdziarski M.

Problemy Zarządzania

2016

issue 4/2016 (64), t.2

157 - 176

The fundamental question of management research is to explore the determinants of differences in company performance. These determinants are both exogenous and endogenous. Network literature highlights the importance of access to external resources available to a firm through its network. The main objective of the presented research is primarily to test the relationship between the performance of companies and their position within a network. The empirical field of this research covered companies listed on the Warsaw Stock Exchange. We test effects of structural positions in two networks among the same set of companies linked by boards and ownership ties. Social network analysis (SNA) methods were used to determine positional characteristics of firms. The results of our research underline the importance of ownership links and firms’ positions in corporate networks for firms’ performance and strategic risk.

Pytanie o czynniki warunkujące wyniki firm jest kluczowe w teorii nauk o zarządzaniu. Determinanty wyników mają charakter zarówno egzogeniczny, jak i endogeniczny. Literatura nurtu sieciowego podkreśla znaczenie dostępu do zewnętrznych zasobów dostępnych dla firm poprzez ich uczestnictwo w sieci. Głównym celem prezentowanych badań jest testowanie zależności między pozycją firm w sieci a wynikami. Badanie zostało przeprowadzone na populacji firm, których akcje są notowane na Giełdzie Papierów Wartościowych w Warszawie. Autorzy testowali zależności między pozycją strukturalną a wynikami w dwóch sieciach, w których uczestniczy ten sam zestaw firm: sieci współwłasności i sieci relacji w radach nadzorczych. W celu określenia pozycji strukturalnej firm w sieciach wykorzystano metody analiz sieci społecznych (SNA). Rezultaty wskazują na znaczenie sieci współwłasności i pozycji, jakie zajmują w nich firmy, dla wyników i ryzyka.

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1 Journal of Marketing and Consumer Behaviour in Emerging Markets

1 Problemy Zarządzania

1 Eksteen C.

1 Humbani M.

1 Zdziarski M.

1 Światowiec-Szczepańska J.

1 2021

1 2016

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Understanding Proximity Mobile Payments Adoption in South Africa: A Perceived Risk Perspective

Position in Corporate Network, Performance and Strategic Risks