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EN
In our article we will try to answer the following questions: how do the teachers in the pedagogical centres and the primary schools cope with the negative emotions? What kind of techniques and strategies do the teachers use to manage their emotions in difficult situations? The theoretical background constitutes Arlie Hochschild’s theory and conception of Theodore D. Kemper. We consider whether teachers’ demonstration of emotions during their work (teaching process) is a method to achieve a fixed goal or rather a random behavior and whether an emotional expression is some instrumental operation or an accidental one? Can emotional work be considered by teachers? Do people who embody in the teacher’s role simultaneously accept the rules of behavior, including emotional behavior? Finally, whether the emotions revealed in the teachers’ work are the result of possessed power and status? As the result of conducted research, teachers employed in educational institutions revealed negative emotions more rarely towards educational reforms than the teachers working in the public schools. The basis of this regularity stems from the fact that employed staff fulfill firstly the pedagogical and later educational function in the Reformatory and Youth Detention Centres. In public institutions such as primary schools the situation is opposite. Generally, we conclude that the longer the occupational experience of the teacher, the better strategy to deal with negative emotions. Young teachers used to rely on their older colleagues experience and reflections or use a trial-and-error-method to cope with the negative emotions at work.
PL
Artykuł ma charakter empiryczny, zaś prezentowane w nim rezultaty badań opierają się na technikach jakościowych, takich jak: wywiady swobodne przeprowadzone z personelem i podopiecznymi, obserwacja jawna quasi-uczestnicząca, analiza dokumentów.
EN
The aim of this paper is to present the selected exogenous conditions influencing the safety of staff in Polish reformatories for juvenile delinquents. There are discussed the circumstances linked with staff and inmates’ activities raising the risk of extraordinary events occurrence. The article posses the empirical character and the results presented here base on qualitative techniques..
PL
Celem artykułu jest wykazanie roli empatii i jej uwarunkowań w pracy resocjalizacyjnej, realizowanej przez personel zakładów poprawczych i schronisk dla nieletnich w Polsce. Empatia odgrywa ważną rolę zarówno w budowaniu więzi pomiędzy personelem a podopiecznymi, lecz także w przypadku konstruowania komunikatów, wzbudzania emocji oraz transformacji postaw. Działania kadry oparte na empatii wobec nieletnich inicjują także współodczuwanie po stronie tych ostatnich. Z drugiej strony empatia może nieść za sobą także konsekwencje pejoratywne, gdy personel stosuje ją wobec czynów karalnych popełnionych w przeszłości przez wychowanków. Zaprezentowane w artykule wnioski opierają się na siedmioletnich badaniach jakościowych prowadzonych w ośrodkach resocjalizacyjnych wszystkich typów w całej Polsce. W badaniach zastosowana została zasada triangulacji w zakresie metod, badacza i danych. Do analizy zebranych materiałów empirycznych wykorzystany został nurt interpretatywny, który daje możliwość uchwycenia interakcyjnego charakteru działań empatycznych.
EN
The main aim of this paper is to point the role of empathy and its conditions in social rehabilitation work undertaken by personnel form juvenile detention centers and reformatories. Empathy plays crucial role both in creation of social bond between stuff and inmates and in communication oriented on emotional arousal and transformation of attitudes. Stuff actions basing on empathy toward juveniles used to determine their compassion. On the other hand empathy can bring also negative consequences when personnel empathizes with victims. The conclusions presented in this paper come from seven years of qualitative study carried out in correctional institutions of all types in Poland. There was applied triangulation of methods, researcher and data. Empirical data is analyzed from the perspective of interpretative paradigm that enables to catch interactive dimension of empathy role.
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