Search results - CEJSH

1

Life satisfaction and self-efficacy in patients with stoma

100%

Bazaliński D., Sałacińska I., Więch P., Kózka M.

Progress in Health Sciences

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2014

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vol. 4

|

issue 2

22-30

EN

Introduction: There are many indications for a stoma surgery; however, most frequently it is the severity and progression of colorectal cancer. The result of surgical procedure is frequently a stoma. In view of the increasing prevalence of colorectal cancer and delaying stoma surgery particular attention should be paid to the aspects of quality of life and adaptation to a new life situation in patients with a stoma. Purpose: To evaluate satisfaction with life and management of difficult situations in people with the stoma. Materials and methods: The study included 200 people from three provinces: Podkarpackie, Małopolska, and Zachodniopomorskie. The study was performed by means of a diagnostic survey in a form of the author’s questionnaire and two standardized tools: the SWLS (satisfaction with life scale) and the GSES (generalized self-efficacy scale). A chi-square test for independence was used for a statistical analysis. Results: The research found that for 56.5% of the respondents a stoma formation had a strong negative impact on their functioning both in personal, family and social life. In the opinion of 12.5% of the respondents intestinal stoma was the reason for giving up work. It was also found that there was a correlation between the level of satisfaction with life and education - higher education favors a higher level of satisfaction with life. Conclusions: This study showed that there is a positive relationship between the level of life satisfaction and the sense of self-efficacy. The higher self-efficacy, the higher satisfaction with life among the respondents were found.

2

Identification of Key Determinants of Satisfaction of Users of Electronic Banking Services

100%

Gašević D., Vranješ M., Drinić D.

Economic Themes

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2016

|

vol. 54

|

issue 2

301-321

EN

Under the conditions of increased competition, imperatives for banking institutions are focusing on the provision of better quality services, meeting the needs of clients and adjusting to their specific demands, as these are the conditions for achieving satisfaction. Satisfaction has a consequent effect on the realisation of communication, but also economic business goals of market players. In accordance with these facts, the significance of measuring the quality of services needs to be pointed out. In recent years, the tendency of increase in the number of bank clients who use electronic banking services has been perceived in the Republic of Serbia. Advantages of this modern service are numerous, and the ones that stand out among them are saving time, more favourable price, comfortable and fast transaction execution. The purpose of this paper is to examine the satisfaction of clients in relation to electronic banking services, i.e. to come to a conclusion which elements of service quality have an impact on satisfaction, as well as to assess the intensity of such impact. In order to obtain the necessary information, we have used the measures of descriptive statistical analysis, reliability analysis, correlation and regression analysis. The data have been collected using the survey method and the questionnaire distributed to respondents for the purpose of specific research has been created on the basis of previous research in the quality of service field. The results have shown that three dimensions of modified SERVQUAL model (security, ease of use and responsibility) have a statistically significant impact on satisfaction, while other factors (reliability, empathy and website content) have, in their joint effect, indicated a non-significant impact on satisfaction. The contribution of this paper is reflected in the fact that the identification of factors (reliability, empathy, website content) that have not achieved a significant impact in their joint effect on the satisfaction of clients with electronic banking can be a signal for the management of financial institutions to take action in order to reduce the perceived risk, maintain trust, provide training and development of employees, modernize website appearance.

3

Factors Influencing Learners' Satisfaction in an Open E-Learning Environment

100%

Klaos S.

Journal of Teacher Education for Sustainability

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2011

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vol. 13

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issue 1

29-42

EN

A number of new open learning environments have risen aside to common e-learning environments. Wikiversity is an open environment to all community members. Students' behaviours change in the community creation process, and their self-satisfaction impacts learning. The study methodology is qualitative content analysis, and the data is collected from students' blogs, online and focus group interviews. Data is based on a monitored course for bachelor students of special pedagogy (n=21). There was a possibility to test and assess modern e-learning technologies and use a socio-constructive learning process. The results are studied in light of social-exchange theory. The outcome of this study indicated that learners' satisfaction increases with free access to fellow students' works, full and equal membership of the community and an opportunity to compare oneself to the others. The future research should focus on optimization of policies and sustainable development in education to establish successful exchange systems.

4

Research on Elementary School Teacher Satisfaction in the Republic of Serbia/ Istraživanje Zadovoljstva Nastavnika u Osnovnim Školama u Republici Srbiji

100%

Simić I., Mladenović J., Stojković N.

Economic Themes

|

2015

|

vol. 53

|

issue 3

415-432

EN

Employees’ satisfaction is one of the frequently analyzed subgroups of human attitudes connected to organizational environment. The authors’ aim is to study different categories of satisfaction or dissatisfaction of teachers in elementary schools in the Republic of Serbia, as a specific category of employees. The results of the research carried out have shown that teachers are dissatisfied with salaries, awards and benefits. The next category concerning the intensity of dissatisfaction is teachers’ dissatisfaction with operational procedures. On the other hand, teachers are mostly satisfied with the work they are doing, with their superiors, their colleagues and system of communicating within schools.

5

Factors Affecting Customer Retention in the Airline Industry

100%

Climis R.

Journal of Management and Business Administration. Central Europe

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2016

|

issue 4

49-69

EN

Purpose: This study empirically investigated the factors that affect customer retention in the airline industry in North Cyprus. These factors were service quality attributes, perceived safety, customer satisfaction, loyalty reward program, relationship commitment and customer loyalty. The study also investigated four different groups for purposes of travel (business, education, vacation and family visit) in the empirical model. Methodology: A descriptive approach was chosen to conduct this research. A quanhip between customer retention and the related study factors; however, not all of these relations are signifcant. The results also showed that the different purposes of travel had different inﬂuences on the variables regarding the positive and signifcant relations between them. Some independent variables had a negative effect on the dependent variables. Conclusions: This research was limited to one group and place: the students of Eastern Mediterranean University in North Cyprus. Originality: This study connected the retention, loyalty, satisfaction and service quality factors as attributes. In addition, this research was the frst to include other independent factors affecting satisfaction and loyalty in a comparison between four different groups regarding the purpose of travel in the airline industry.

6

Influence some chosen elements of nonverbal communication used by the doctors for patients’ satisfaction after the examination

100%

Kozimala M.

Progress in Health Sciences

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2016

|

vol. 6(1)

7-18

EN

Introduction: Sending and receiving non-verbal messages between the doctor and the patient is very important and it has an influence for the quality of health care. The aim of present studies was to determine the influence of some non-verbal communication factors including modern technology using by doctors for patient’s satisfaction after the examination. Materials and methods: We have asked 597 patients. We have used NDEPT Standard Scale - (Nonverbal Communication in doctor – elderly patient transactions: Development of a tool). The authors of the scale let us use it in Poland. Results: Patients were satisfied with the examination in following situations: during the examination they could see the telephone, computer, medical items and other equipment; the distance between the doctor and the patient was less than 61 cm and there were no physical obstacles; during the examination the doctor was face to face to the patient (angle 180 or 90) and he was using gestures; the eyes of the doctor were in the same line as the eyes of the patient. Conclusions: The skill of the right communication is an important factor in medicine, but it is often underestimated. But we must know that apart from knowledge the efficiency of therapy and the efficiency of diagnostics depend on the right relation between doctors and patients. Skills which are necessary to the right interaction between the doctor and the patient are usually nonverbal.

7

A model of satisfaction for outdoor recreational activities

100%

Nowacki M.

Studia Periegetica

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2015

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vol. 14(2)

25-40

EN

The aim of the study is to identify the factors determining the satisfaction of people undertaking activity in the field of outdoor recreation and to use them to build a model of satisfaction. In the introduction, the concept of outdoor recreation and satisfaction is clarified. As a result of a critical analysis of literature, the following factors determining satisfaction were discusses: a hierarchy of needs, recreation opportunity spectrum, congestion, quality, stress, individual perception of adventure, emotional states, and recreational conflict. It was found that the model of satisfaction in outdoor recreation should take into account as many variables as possible: situational factors (environmental, social, and economic resources) and subjective factors (socioeconomic characteristics, attitudes and preferences, cultural characteristics, subjective norms, experience, perception of risk, congestion, and the perception of recreational conflict). The multifaceted nature of satisfaction makes it a very sensitive indicator for the impact of management factors, that is, those which may affect outdoor recreation managers. The author suggests that the measurements of satisfaction levels should relate to the satisfaction of various elements of leisure services, environmental features, specific experience or benefits, and the general level of satisfaction with participation in a particular form of outdoor recreation.

8

Wpływ wysokości zarobków na zadowolenie z życia Polaków w odniesieniu do zadowolenia Europejczyków

100%

Gaszek I., Kuch S., Staruszkiewicz P.

MIND Journal

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2021

|

issue 11

EN

Are the higher incomes achieved by the workers in their work place determiners of the better wellbeing? How important is money in people's lives? The research which has been conducted and presented in hereby article, refers to both employees and the unemployed, and also covers the problem of life satisfaction in comparison to other Europeans. The salary level has for years been the main factor of employee satisfaction. It is worth while noticing that the possibility of development and passion accomplishment are becoming more and more important. People are aware of the fact that improvement of competences and skills indirectly influences better salary. The aim of hereby article is research on the influence of the salary level on life satisfaction. Research method applied was a survey, conducted in 2020. Hereby article comprises the introduction and the presentation of the phenomenon of job satisfaction and the factors which account for this. Moreover, the results of other researchers on the same topic have been presented for comparison. Finally, broad analysis of the authors' results of the influence of the level of salary upon life satisfaction.

9

Life satisfaction and risk of burnout among men and women working as physiotherapists

100%

Śliwiński Z., Starczyńska M., Kotela I., Kowalski T., Kryś-Noszczyk K., Lietz-Kijak D., Kijak E., Makara-Studzińska M.

International Journal of Occupational Medicine and Environmental Health

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2014

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vol. 27

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issue 3

400-412

EN

Objectives: Recently in Poland as a result of the high rate of aging population and high rates of morbidity, a growing demand for the physiotherapist profession is observed. The results of this study can be used to formulate principles for better organization of physiotherapist's workplace in order to prevent occurrence of burnout. The aim of this study is to investigate the effect of gender on satisfaction with life and burnout among active physiotherapists. Material and Methods: The survey was anonymous and voluntary, and involved a group of 200 active physiotherapists working in health care units and educational centers in Poland. The study group was selected randomly and incidentally. Each respondent received a demographic data sheet and a set of self-rating questionnaires (Life Satisfaction Questionnaire, Burnout Scale Inventory). Results: Burnout among men decreased along with increasing satisfaction with one's work and occupation, friends, relatives and acquaintances, sexuality, and increased due to greater satisfaction with one's housing status. Burnout among women decreased along with increasing satisfaction with one's health, free time and friends, relatives and acquaintances, and increased due to work at a setting other than a health care unit or educational center. Statistical analysis failed to reveal any significant differences with regard to the BSI domains and with regard to the overall burnout index as well as with regard to the assessment of satisfaction with life between female and male physiotherapists. Conclusions: Satisfaction with children, marriage and partnership, with one's work and occupation, interactions with friends, relatives and acquaintances and sexuality may contribute to reduction of burnout among men. Women who are satisfied with their children, family, health, free time and contacts with friends, relatives and acquaintances are less prone to burnout. Weak financial situation among women and deficiency of free time among men can induce burnout. Improving staff happiness may contribute to decreasing burnout.

10

The influence of engagement in value co-creation on e-learning experience and student satisfaction: an empirical study

100%

Dziewanowska K., Kacprzak A.

Marketing Instytucji Naukowych i Badawczych

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2023

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vol. 48

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issue 2

61-80

EN

The objective of this paper is to investigate the impact of students' engagement in value co-creation on the perception of online learning experience and the effect of online learning experience on student satisfaction. The research method was a survey conducted on a sample of 532 respondents from a public business school. The findings show that increased students' engagement in value co-creation results in their improved perception of e-learning experience, which in turn influences student satisfaction. Thus, in order to facilitate the engagement of students in the value co-creation process, it is imperative to optimise the quality of dialogue, enhance the availability of pertinent information, promote intellectual stimulation, increase participation in scholarly pursuits, and foster opportunities for inter-student interactions. The study also complements the current body of knowledge on value co-creation in higher education with an online context.

11

Comparative analysis of patients’ satisfaction level, hospitalized before and during the COVID-19 pandemic

100%

Wójcik R., Adam A., Golonka E.

European Journal of Clinical and Experimental Medicine

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2022

|

issue 3

355-363

EN

Introduction and aim. Measurement of the satisfaction level with health services is the most frequently used indicator, mainly because of its importance for determining the quality of the care offered. It is the key to succeed in achieving high-quality healthcare. The purpose of this study was to create a retrospective comparative analysis of the satisfaction level amongst patients hospitalized before and during the COVID-19 pandemic. Material and methods. The study covered a total of 966 patients in 19 hospital wards, in the fourth quarter of 2019 (before the pandemic) and in the second quarter of 2021 (during the pandemic) at the Masovian Specialist Hospital in Radom. The level of patient satisfaction was assessed based on the questionnaire prepared and approved by the Quality Assurance Team in the Masovian Specialist Hospital. The statistical analysis was carried out on the basis of the STATISTICA 10.1 program, using the Pearson’s chi square test, for the significance level at p<0.05. Results. The high level of satisfaction of patients staying in the hospital during the pandemic applied to the widely understood medical and nursing care as well as sanitary conditions in wards, especially the cleanness of rooms, bed linens and sanitary facilities. Conclusion. The biggest dissatisfaction of hospitalized patients during the COVID-19 pandemic involved certain restrictions of visitations and using pastoral services

12

Koszty psychologiczne pracy oraz Model Rozpędu jako strategia niwelowania kosztów. Opis koncepcji badawczej

88%

Łużniak-Piecha M.

Zeszyty Naukowe PUNO

|

2013

|

issue 1

85-102

EN

The paper examines the authors’ concept of the MOMENTUM Model as a Human Capital development tool. The focus is on the psychological costs of work and on creating a proactive approach towards career development strategy as well as on providing effective operational equipment for human capital development and psychological costs reduction in organisations. The MOMENTUM Model describes four types of experts’ work-related approach depending on their level of openness to change and task-innovativeness. The analysis ends with further research recommendations drawing on social psychology concepts enriched by management theories and applications.

13

The determinants of logistics cooperation in the supply chain - selected results of the opinion poll within logistics service providers and their customers

88%

Świtała M., Klosa E.

LogForum

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2015

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vol. 11

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issue 4

329-340

EN

Background: The paper is focused on some selected aspects of the cooperation between logistics service providers and their customers and considers the results of comparative analysis of importance assessment of the variables determining: the scope and nature of that cooperation, quality of providers' sales offer as well as changes in their customer service policy. Methods: To analyze the underlying problem direct research was conducted, i.e. a survey based on a questionnaire among 50 logistics service providers and 50 shippers. The sample was determined on special purpose. In the statistical analysis chi-square independence test, U Mann-Whitney's test as well as Cramer's V and Spearman's rho correlation ratios were used. Results: There were observed significant statistical differences between analyzed groups in the way the cooperation is perceived. The most vital discrepancies are related to customers' satisfaction degree and the assessment of the influence the providers' prices and competencies have on the cooperation. For the customers, declaring higher degree of the satisfaction from the cooperation, service quality was the most important factor. However, for the service providers, price factor was the most important one. Moreover, some differences in the answers related to changes in the service were observed, mainly with reference to: logistics capacity, out-of-loss shipments and communication. Conclusions: The group of customers revealed to be little demanding about logistics service. They tended to order mainly routine services, not demanding special skills from the service providers. This is the most probable reason why customers/providers preferred cooperation with greater number of entities. The customers, unlike service providers, also didn't have the need to develop more advanced forms of cooperation. Moreover, the observed differences related to the importance hierarchy of the cooperation determinants as well as service standards, should be considered by the logistics service providers when continuing their cooperation with customers.

PL

Wstęp: Artykuł koncentruje się na wybranych aspektach współpracy usługodawców logistycznych z klientami, ze szczególnym uwzględnieniem wyników analizy porównawczej oceny znaczenia determinant odpowiedzialnych za jej zakres i charakter, a także jakości świadczonych usług oraz zmian w polityce obsługi klienta. Metody: Podjęty problem badawczy zrealizowano na podstawie badań bezpośrednich, które przeprowadzono z zastosowaniem metody wywiadu kwestionariuszowego wśród 50 usługodawców logistycznych oraz 50 przedsiębiorstw zlecających obsługę logistyczną. Próbę badawczą dobrano w sposób celowy. W analizie statystycznej wykorzystano test niezależności chi-kwadrat, test U Manna-Whitneya oraz współczynniki korelacji V Cramera i rho-Spearmana. Wyniki: Odnotowano istotne statystycznie różnice w sposobie postrzegania współpracy pomiędzy badanymi grupami. Główne rozbieżności dotyczyły poziomu zadowolenia klientów oraz oceny wpływu cen świadczonych im usług i kompetencji obsługujących ich pracowników na przebieg współpracy. Dla klientów, deklarujących większą satysfakcję z tytułu współpracy z usługodawcami, najważniejsza była jakość usług. Z kolei usługodawcy największą wagę przypisywali głównie cenie. Odnotowano także różnice w odpowiedziach dotyczących zmian w obsłudze, zwłaszcza w odniesieniu do: potencjału logistycznego, bezszkodowości dostaw oraz wymiany informacji. Wnioski: Grupa usługobiorców okazała się mało wymagająca pod względem obsługi logistycznej. Klienci zlecali głównie usługi rutynowe, których świadczenie nie wymagało od usługodawców szczególnych umiejętności. Najprawdopodobniej właśnie dlatego, dostawcy/odbiorcy ładunków utrzymywali relacje z większą liczbą podmiotów. Nie odczuwali oni także potrzeby budowania bardziej zaawansowanych poziomów współpracy, na czym zależało przedstawicielom drugiej grupy. Odnotowane w badaniu różnice, zarówno te dotyczące hierarchii ważności poszczególnych determinant, jak i te odnoszące się do standardów obsługi, powinny zostać uwzględnione przez usługodawców podczas ich dalszej współpracy z klientami.

14

Gender And Life Satisfaction In The Czech Republic

88%

CHANDA S. K.

Gender Studies

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2014

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vol. 13

|

issue 1

131-151

EN

Life satisfaction in its gender aspects opens up a new dimension in social research. This study starts with the research question of how life satisfaction and gender are associated with intrinsic and extrinsic aspirations. The questionnaire survey was used with 1821 respondents in the Czech Republic. The results show that it was in the 33-48 age range that the highest proportion of males, 59 per cent, expressed substantial life satisfaction, compared to the 18-32 age range for females (72 per cent). In addition, for males, a greater identification with life satisfaction is found for both intrinsic and extrinsic aspirations, whereas females represented this greater identification only in regard to intrinsic aspirations.

15

Postoj klientov k poistnému sektoru v Slovenskej republike

88%

Cibere M.

Społeczeństwo i Edukacja. Międzynarodowe Studia Humanistyczne

|

2016

|

issue 3(22)

35-52

EN

The main aim of the paper is to clarify the position of the clients to the commercial insurance sector in the Slovak Republic. This study deals with the general analysis the sample of respondents, examining the attitudes of the insurance clients and analyze attitudes of clients of insurance companies in terms of the perception of other activities of insurance customers and the impact of past experience of the client. The result of the study is generally neutral position of the client to the insurance sector in the Slovak Republic.

16

Community-based enterprise export strategy success: Thailand’s OTOP branding program

88%

Sitabutr V., Deephijarn S.

Business and Economic Horizons

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2017

|

vol. Volume 13

|

issue Issue 3

368-382

EN

Thailand’s One Tambon One Product (OTOP) branded handicraft and food export program in 2016 reached nearly US$3billion, with products coming from approximately 6,000 community-based enterprises (CBE) and small-medium enterprises (SME) countrywide. The OTOP movement is a global program, with communities in China, Malawi, South Africa, Thailand, Laos, and the Philippines. This study examined the influences of perceived quality, competitiveness, trust, and distribution satisfaction on entrepreneurial export performance strategy using the OTOP product brand. Structural equation modeling used LISREL Version 9.1 to conduct a confirmatory factor analysis and test the hypothesized inter-relationships on the variables influencing export performance strategy. Results showed that product quality, trust, distribution capability, and competitiveness are important factors influencing export performance strategy. It was also interesting to note that the majority of the 500 entrepreneurs (94.4%) either owned or worked in groups that had 50 or less employees.

17

Krakow as a Tourist Metropolitan Area. Impact of Tourism on the Economy of the City

88%

Kruczek Z., Mazanek L.

Studia Periegetica

|

2019

|

vol. 26(2)

25-41

EN

Krakow is one of the most recognizable Polish tourist destinations, has been included in the tourist metropolitan regions. The Old Town in Krakow and the Wieliczka Salt Mine were included in 1978 to the first World Heritage List of Culture and Nature. Krakow was the European Capital of Culture in 2000. It belongs to the UNESCO Creative Cities Network, was in 2013 honoured as the UNESCO City of Literature, and the European Gastronomic Academy chose Kraków as the European Capital of Gastronomy Culture in 2019. Tourism in Krakow has a very important economic function. In 2018, Krakow has been visited by as many as 13.5 million people, including over 3 million guests from abroad. In the same year, tourists spent almost PLN 6.5 billion during their stay in Krakow, and the GDP generated by the tourist industry in Krakow is over 8% of the city's total GDP. Tourism gives Krakow 29 thousand permanent jobs, and taking into account multiplier effects, generates over 40,000 of them. In the article, the authors describe the importance of tourism for the city's economy, analyse the size of tourism, income from tourism and employment in tourism, as well as changes in the perception of the tourist offer of the city in the opinion of tourists over the last 10 years. They pay attention to changes in the theme of arrivals and satisfaction related to their visit in Krakow.

18

Relationship among students' perceptions, satisfaction and future behavioral intentions at Universities in Cartagena, Colombia

88%

Vergara-Schmalbach J. C., Maza-Avila F. J.

The New Educational Review

|

2015

|

vol. 41

133-145

EN

The paper proposes a theoretical model to assess the factors affecting students’ satisfaction of their university and their future behavioral intentions. The proposed model was validated by empirical or case research, applied at three Colombian universities (public and private) in Cartagena. A 19-item questionnaire was given to a random sample of 400 students, and was solved by the Structural Equation Modeling (SEM). Results showed that the students’ perceptions of the universities analyzed affected their satisfaction level and this, in turn, affected their future intentions. Perceived value pricing did not have a significant effect on satisfaction. The model was validated using the most common fit indices. The results presented a statistically valid model, whose main result is the identification of a significant causal effect among the students’ perceptions, satisfaction and future behavioral intentions in the universities analyzed. There was not a significant difference in results between the public and private universities.

19

When motherhood is not enough. Challenges of children with disabilities’ personal assistants.

88%

Onitiu A., Stere D.

Academicus. International Scientific Journal

|

2023

|

vol. 14

|

issue 28

59-74

EN

The present research aims to investigate the perception of the parent - personal assistant on his/her profession, but also on his/her personal life, with the aim of identifying the challenges, but also the opportunities that this status brings in the lives of the parents. Starting from the purpose of our research, two objectives were pursued, namely to identify the challenges and opportunities of the personal assistant position and to analyze the parents’ perception regarding the decision to become a personal assistant. The study was designed as a qualitative research approach, the interview method was considered the most appropriate to serve the research objectives. The research took place in a day center that offers recovery services to children with disabilities in Timișoara (Romania), the subjects of our research being exclusively mothers. The research revealed that the decision to become a personal assistant for the child with disabilities is dictated by the affection for the child and the sense of duty towards him as a parent, despite the financial well-being previously ensured by a well-paid job. What impacts the respondents’ lives is not the new job, but the confrontation with the child’s disability. If in some cases the disability was accepted relatively easily, the parents offering each other support, the level of cohesion increasing and benefiting of help from the extended family, we also identified a situation where the family fell apart. The only need claimed by the parents is that of counselling, the respondents complainings were on the difficulties they have to manage with regard to stress, fatigue and lack of free time.

20

Teachers’ Satisfaction Concerning the Use of ICT in Rural Educational Centers of Andalusia (Spain)

88%

Raso-Sánchez F., Cáceres Reche M. P., Díaz I. A.

The New Educational Review

|

2013

|

vol. 34

246-257

EN

This is a study on the use of Information and Communication Technologies (ICT) in education, with a particular emphasis on rural schools, covering topics that range from the insights of teachers on the necessary adaptation of their work methods, to the actual use of ICT in the classroom. To this end, a descriptive methodology is applied through a non-experimental design by means of a survey, targeting a sample of 217 individuals. The objective is to determine the degree of satisfaction of rural teachers of the autonomous community of Andalusia with what concerns the role of ICT and current technology management strategies. The study was carried out from the point of view of teaching and school organization. Above all, the interest lies in determining which aspects of this new reality are more appealing to the teacher, from personal and professional standpoints. Some of the most relevant results and conclusions point out a high degree of satisfaction with the novel possibilities offered by ICT while enhancing teaching and broadening professional relationships. In turn, these same conclusions highlight that the most significant constraints occur at the organizational level (e.g. management, resource allocation), which represents a key aspect for the improvement of these educational centers in the near future.

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