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EN
The aim of the article is to indicate the reasons for institutional changes in the provision of specialist counseling services in Poland. The author poses a thesis that specialist counseling is too closely associated with the social assistance system and becomes synonymous with social counseling. This results in lack of universality of the service which is directed almost exclusively to beneficiaries of social security. In the meantime, specialist counseling should “overtake” the social security system and act immediately after the problem has been identified, in the early stages of a difficult situation. The article is of analyticalempirical nature. The presented position results from the quantitative and qualitative analysis of research carried out among representatives of social services, specialists, local authorities, representatives of the III sector, people managing social security systems and local communities.
EN
The aim of the article is to indicate the general characteristics of the key elements of the social counseling process. To accomplish this task the authors used professional literature and one of the co-authors’ professional experience in his field of study. František Drozd has been practicing social counseling in Slovakia for several years. His experience has allowed him to competently determine the key factors in the counseling process. These are: (1) ambient conditions and taking into account the time factor; (2) properly conducted interview; (3) the relevant contract with the client and skillful completion of the counseling process, and (4) ethical principles in the counseling relation.
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