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Institucionalizace neodpovědnosti, efektivity, nebo konformity? Reformy organizací veřejných služeb v teorii akontability

100%

Veselý A.

Sociologický časopis. Czech Sociological Review

2012

vol. 48

issue 4

757–784

The article examines several aspects of the organisational reform of public services in EU-10 countries based on accountability theory. First, it briefly summarises what reforms have been introduced and describes their internal contradictions. The author argues that these internal tensions stem not just from the introduction of ‘new public management’ ideas into a completely different context, but also from the fact that the conceptual bases of one of the key objectives of these reforms – greater accountability – are internally contradictory. To understand these inconsistencies, the author analyses the various meanings of ‘accountability’ and shows how the term differs from ‘responsibility’. He then examines the understanding of accountability as a type of social relation. The author also distinguishes the different forms that accountability can assume and defines the incompatible objectives and expectations that tie them together. In the second part of the article the author analyses reforms in the EU-10 and formulates three theoretical propositions on the nature of accountability and its potential consequences: (1) too much accountability operating in too many directions can lead to professional disorientation; (2) too much emphasis on the assessment of outcomes at the expense of an assessment of processes, which can result in a phenomenon that the author calls ‘the institutionalisation of conformity’; (3) the asymmetry of accountability, i.e. the uneven distribution among different actors of the responsibility to account for actions, which can generate a reduced sense of fairness and legitimacy.

Wyobraźnia socjologiczna i misja socjologii organizacji

67%

Kołodziej-Durnaś A.

Opuscula Sociologica

2016

issue 2(16)

109-118

W artykule autorka podejmuje zagadnienie funkcji nauki, a szczególnie misji socjologii organizacji. Ponieważ organizacje wydają się przestrzeniami, w których współczesne życie społeczne może być obserwowane jak w mikroskopie, socjologia pracy i socjologia organizacji powinny być postrzegane jako szczególnie odpowiedzialne za przyszłą kondycję społeczeństw. Nawiązując do perspektywy wyobraźni socjologicznej (Ch.W. Mills), powinno się (szczególnie socjolodzy wiedzy) prowadzić badania, by dowiedzieć się, jakie funkcje spełnia socjologia organizacji. Ponieważ organizacje stają się coraz większe (niezależne) i coraz bardziej złożone, studia podejmowane przez takie dyscypliny, jak socjologia organizacji powinny być oparte na wartościach nowoczesnego społeczeństwa i szczególnie skoncentrowane na analizie krytycznej.

The article deals with the question of the function of science, in particular with the mission of sociology of organisations. As organisations seem to be spatial structures, where the contemporary social life may be observed as in a microscope, sociology of labour and sociology of organisations should be perceived as disciplines especially responsible for the future shape of societies. Research (especially the research within sociology of knowledge) should be conducted from the perspective of sociological imagination (C.W. Mills) in order to find out what functions of sociology of organisations are. As organisations are becoming bigger and bigger (independent) and more and more complex it seems that research within disciplines such as sociology of organisations should be based on the values of modern societies and especially focused on critical analysis.

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1 Opuscula Sociologica

1 Sociologický časopis. Czech Sociological Review

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1 Kołodziej-Durnaś A.

1 Veselý A.

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Institucionalizace neodpovědnosti, efektivity, nebo konformity? Reformy organizací veřejných služeb v teorii akontability

Wyobraźnia socjologiczna i misja socjologii organizacji