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EN
Every year more companies engage in activities associated with corporate social responsibility. This is an issue particularly relevant in the context of crisis, when the continued existence of many companies is threatened. The purpose of this article is to present the issue of corporate social responsibility and pay attention to aspects of the relationship between businesses and their stakeholders, especially the trust during the global financial crisis.
EN
The justification and directions of support for business ventures by innovation and entrepreneurship centres are nowadays the subject of extensive scientific and political discourse. The paper aims at adding arguments to this discussion, based on the results of empirical research conducted on the basis of the case study strategy carried out among companies developing in such centres in Poland in comparison with more developed countries, including the UK, Belgium and Ireland. Particular attention is paid to the issue of involvement of key stakeholders at various stages of business development, including universities and their business incubators as well as potential investors providing key resources to this development, combined with general economic objectives the achievement of which justifies public expenditure on support of specific entities. The conducted analysis is based on the process approach in the framework of which characteristic phases of business development are distinguished, since the company's establishment to the point when it gains the potential for global development. The analysis shows first of all that there is no contradiction between objectives of individual stakeholders of the process, provided that they are properly targeted. University business incubators seem to be a good coordinator of these objectives if their activities are carried out in an appropriate manner.
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Innovativeness of companies is related to the execution of their proactive strategy, aimed at, among others, integration with the business environment. Innovativeness of business entities is often related to the entrepreneurial orientation. It is reflected in the developed business models, including the method of creating value for stakeholders. Innovative criteria in interactions between the company and its clients has been discussed. Dichotomies are analysed which are present in stakeholder management in the view of the sustainability concept. The opinion has been presented that sustainable entrepreneurship is reflected in the execution of sustainability innovation. Attention has been paid to creating value for all the stakeholders based on the execution of the Corporate Social Responsibility (CSR) premises. The relationships of CSR with innovative activities have been emphasised with sustainability competencies. Competence gap in managers is important in the execution of management activities, including in the scope of sustainability competencies. The method of determining the competencies of the manager plays an important role, including those which are conducive to innovative (entrepreneurial) behaviour in the organisation. Attention has been paid to a specific form of managerial innovation which includes the activities undertaken in the context of sustainability. The role of the ability to maintain interactive relations with partners has been emphasised. The proprietary studies with a group of students were used to give an answer to the question of developing models of responsible business, including those related to behaviour of entrepreneurs and ethical leadership. Integration with the business environment, including the stakeholders, was related to the term of closeness.
EN
Building on the classical literature of the public, the article critically analyses the current literature on global governance. After briefly presenting the classical understanding of the public the author goes on to argue that in global governance the effectiveness of collective problem-solving is seen as a compensation for its lack of inclusiveness which in turn makes it impossible to equate global governance with (transnational) public. The author criticizes the substitution of the term “the public” by “stakeholders” since the notion of stakeholders allows for economically powerful voices to intervene in public decision-making processes. The article furthermore criticizes ideas on global governance as “strong publics” on the basis that even if the decision-making seen in global governance was to follow the ideal of rational deliberation, this would not make it equal to the transnational publics, since the deliberations of transnational “strong publics” are per definition exclusive in nature.
EN
In the shareholder theory of firms, the company's assets are the property of the shareholders, and managers are viewed as agents of the shareholders with all of the enforcement difficulties associated with agency relationships, but without legal obligations to any other stakeholder. An alternative view is the stakeholder theory of firms. The standard principal-agent paradigm can be expanded to the stakeholder agency problem. In this view, managers can be seen as the agents of all stakeholders. From the perspective of social responsibility, enlightened organizations view the internal and external environment as a variety of stakeholders.This paper offers some insights into the characteristics of the corporate governance system in Slovenia. Its focus is on the relationship between governance and management. The authors tried to determine in their research the roles of various groups of stakeholders in Slovenian companies. The paper's conclusions are based on a longitudinal research method. The paper is the result of three consecutive research studies on the characteristics of corporate governance in Slovenia over the period from 1998 to 2006. The paper compares the results from studies conducted in 1998 and 2002 with the latest results in 2006. The most important long-term strategic objective of Slovenian companies is growth. The share of Slovenian companies - excluding equity opportunity costs - has decreased significantly in the last six years due to the consolidation of ownership structures. The controlling owners are more active in setting the required rate of return on their equity investments. There is no conflict of interest between internal and external shareholders in most companies. Obviously, Slovenian companies have changed their strategic behaviour to reflect the interests of their stakeholders. It may be argued that some stakeholders, like customers and employees, are even more important for Slovenian managers than the owners.
EN
The purpose of this article is to present the necessary modifications in the competitive strategies of companies operating in the dynamically changing environment as well as to demonstrate that it requires taking into account the recommendations resulting from the interdisciplinary nature of the modern theory of the firm. Analyses were based on studies of suggestions for companies in the global and knowledge-based economy. Research indicates that contemporary companies should base their business models on multi-layered economic and intellectual capital which would enable them to connect global and local perspectives, thus allowing them to create a internal and external and institutional and behavioral systemic competitiveness. This article is divided into three parts. The first one presents sources of contemporary interdisciplinary theory of company, the essence of alternatives theory. The second one presents the evolution of the concept of enterprises’ competitiveness under the influence of changes in the global economy. The third part discusses recommendations of changes in the strategies of the competitiveness of enterprises in the globalization age.
EN
Objectives: The Law on Higher Education and Science as well as the Universities’ Declaration of Social Responsibility promotes the application of the principles of social responsibility in all areas of universities’ activity. These rules are of particular importance during the pandemic, when the crucial fields of universities’ functions are at risk. The article aims at evaluating the actions that the Humanitas University in Sosnowiec has taken during the SARS-CoV-2 pandemic. The adaptation of these activities to the COVID-19 crisis determines the ability to adjust to the challenges of the environment in which the University operates. In the longer term, it also contributes to how the stakeholders assess the extent to which the University implements the idea of social responsibility. Research Design & Methods: This article applies a case-study method. It covers the analysis and synthesis of the activities undertaken by the Humanitas University in Sosnowiec within the researched period. Collecting information employed the analysis of the University’s website, document analysis, survey, in-depth interviews, and participatory observation. Findings: The conducted analyses revealed that the COVID-19 pandemic and the resultant limitations made it possible to develop new forms of crisis management at the University. Internal and external stakeholders have adapted to this new organisational situation. The inclusion of social responsibility rules into the functioning of the University enabled it to preserve its values in both internal and external relations. Implications / Recommendations: The University has implemented the developed recommendations. This allowed the University to proceed with teaching and maintain actions directed to its socio-economic environment, all of which happened with the use of the University’s social responsibility principles. Thus, these solutions can serve as a model for other universities facing disruptions deriving from crises such as the COVID-19 pandemic. Contribution / Value Added: Our research outcomes contribute to the development of management-related knowledge on how to deal with a crisis in higher education. We identify a significant source of the added value in the considerations on how the implementation of social responsibility rules might protect a university against the unexpected and sudden distortions in its global environment.
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The main aim of the article is to define the importance of occupational safety and health for employees. The importance of work safety with the advent of the virus pandemic (COVID-19) has once again become a topic of conversation. The article identifies the conditions of health and safety in the group of employee objectives. For this purpose, a study among the employees of manufacturing companies was conducted. The research results showed the growing importance of occupational safety and health to employed people, which occurred to be even more important than a satisfactory salary, which could be influenced by the COVID-19 pandemic.
EN
Stakeholder identification and analysis in the context of a single court has not yet been extensively studied. This paper fills that obvious gap. A preliminary identification of court's stakeholders, determined using criteria such as economic transactions, nature of relationships, level of involvement and risk was presented in the book: Management of the judiciary - towards a coherent system and value-creating governance. The present study sums up the basic principles of the stakeholder theory, introduces the definition of a court's stakeholder and seeks to answer who the stakeholders of a single court are, what the nature of those relationships is and what opportunities and threats they imply. An initial analysis of the stakeholders' impact and the level of their dependency on the court has also been performed. Knowing who the stakeholders are and what their interests are, how they express their demands and how they can affect the court is vital for its efficient management. Basic research methods provided by the study include literature research and empirical analysis involving the utilization of existing data.
EN
After the dotcom crises in 2001, there was a need for guidelines for the management and the supervision of a company. Corporate governance aims to strengthen the relationship of the company with all its stakeholders by providing clear rules and practices regarding accountability, fairness and transparency. If the codes of Corporate Governance are followed, a long – term success is ensured (Monks & Minow, 2004). The objective of this project is to do a detailed analysis of the corporate governance structure in Bhutan Postal Corporation Limited (BPCL).
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EN
This paper presents the meaning of trust in the operation of enterprises and presents three original research tools to measure three areas of trust (internal, inter-organizational and consumer), which the author uses to form a complete construction of trust at the enterprise level. Measurement assumptions are based on literature studies. The proposed division trust into three areas is justified by the fact that the process of trust development involves various entities and different factors determine specific areas of trust. The author tried to organize and demon¬strate the most relevant contemporary dimensions of trust, including employee care, concern for stakeholders, competence, reliability, honesty and openness. The diagnosed dimensions of trust at the general level were then developed into an operational and measurement form, which should best describe the proposed areas of trust. In the process of measurement of trust within the classification proposed was assessed and ap¬propriate research medel were developed. Examples of empirical allowed to determine the usefulness of the proposed measurement tools. The research tools used for this purpose are comprehensible and suitable for management practice, they do not oversimplify reality. The concept of systemic trust analysis satisfies the reliability criterion and it can be hoped that it reflects, to the highest possible degree, the reality in which enterprises operate.
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Content available remote

Stakeholders on the Insurance Market

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EN
The aim of this study was to identify and describe the stakeholders on the insurance market and their expectations towards insurers. Insurance companies conduct operations on the financial market by collaborating with various market actors, including the owners, managers and employees of insurance undertakings, exclusive agents, independent agents, insurance brokers, private and institutional clients, banks, reinsurers, outsourcing companies, market competitors, insurance organizations, providers of business support services, research and development organizations and members of the community. Each stakeholder group has specific expectations towards insurers.
EN
The aim of this paper is to assess the functioning of spatial planning in Poland in the context of public management objectives. Drawing on the concepts of New Public Management, we use the category of stakeholders and public value generated for stakeholders. Two groups of stakeholders in spatial planning are distinguished, namely public (national and local government) entities, and private entities (including individuals and businesses). We describe the mechanisms of stakeholders’ influence on spatial planning and the effects of this influence on the development of space. We found that the actual spatial planning mechanisms in Poland are aberrational from the perspective of public management. The ubiquity of these aberrations (in diverse municipalities) allows us to rule out the most obvious types of causes, particularly the incompetence or corruption of local authorities or administrative apparatus. Therefore, it is postulated that the causes of the aberrations are structural and inherent to the legal system that impacts spatial planning both directly and indirectly. We propose solutions to improve the situation through the appropriate management of relations with stakeholders in processes implemented by a public entity. The article presents a model of such management. A change in the legal context – above all an amendment of the law regulating spatial planning procedures – provides an opportunity to balance the impact of various stakeholders on spatial planning arrangements.
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Financial reporting represents an undoubtedly significant source of financial information about the results of an entity’s performance. In the article the Author puts forward the thesis that financial reports, generated by an accounting system, should include all the information indispensable for the decision-making process regarding an enterprise’s functioning. The information generated by the accounting system is valuable for stakeholders if, on its basis, they are capable of making correct decisions. A uniform standpoint prepared by the regulating authorities, as well as the construction of a universal financial reporting model for entities functioning on the global market, may meet the changing needs of wide groups of these organizations’ stakeholders.
EN
Modern sports clubs operate today in a changing and turbulent environment within a diverse group of stakeholders. This means that it becomes necessary to search for dynamic solutions that will allow decision-makers to conduct their activities in a way that will enable them to direct the organization towards fulfilling short-, medium-, and long-term expectations of stakeholders in the best way. Given the emergence of global changes in the proximal and distal environment, including the development of information technology, sports clubs are forced to deal with new challenges and anew not only create their own strategic map of interested groups, but also re-define it and define their role and impact on the shaping of the environment, in which they are required to achieve sporting, economic and social objectives. The aim of the article is to present specific groups of stakeholders of a sports club and their potential impact on the development of its environment, and thus the need for changes in the management practices
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2017
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vol. 41
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issue 114
181-196
PL
In the era of increased competition for employees, and deepening the deficit of specialistsin the labour market (brain drain) businesses are looking for new forms and tools of recruitment andtheir optimal compilation to win the most valuable specialists. Prospective employers must act quicklyand be flexible; otherwise they lose valuable talents to other companies. This forces change in the approachto recruitment and results in the emergence of new forms and tools to attract valuable candidates,seen as internal stakeholders of the organization and encourages them to apply for a position.
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2016
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vol. 7
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issue 20
EN
RESEARCH OBJECTIVE: The purpose of this paper is to verify the hypothesis according to which the principles of corporate govern­ance constitute an effective complement to the legal norms pertaining to the supervision over the operation of joint‑stock companies, thereby improving the quality and effectiveness of their operation. THE RESEARCH PROBLEM AND METHODS: An analysis of the legal regulations governing joint‑stock companies reveals that, while providing a potential for further development of this organisa­tional and legal form, they also contain areas that are ambiguous or open to abuse. Therefore, steps should be taken to close the existing legal loopholes by providing governance guidelines that would have the desired effect without burdening enterprises with excessive bu­reaucracy. In their work, the authors have employed the hypothetico‑deductive method. THE PROCESS OF ARGUMENTATION: The present work consists of five parts. It begins with an analysis of the legal structure of joint‑stock companies and the fundamental principles of their opera­tion justifying the implementation and observance of good practices. In the concluding part, we discuss the effects that can be achieved by companies with a higher level of corporate governance. RESEARCH RESULTS: The prevailing level of corporate culture affects the ability of national economies to accumulate capital resources, use them ef­ficiently, and successfully monitor their allocation. This corroborates the hypoth­esis put forward in the present work, according to which the rules of corporate governance constitute an effective complement to the legal norms pertaining to the supervision over the operation of joint‑stock companies, thereby improving the quality and efficiency of their operation. CONCLUSIONS, INNOVATIONS AND RECOMMENDATIONS: Solutions offered by corporate governance meet the market’s need for an effective tool for managing investor expectations that would be based on the thought‑out building of a stable market position for a given company rather than on dictates and prohibitions.
EN
Participation is a key element in the governance and programming of development. Various forms and tools of participation (information, consultation, cooperation) are used in the programming models (expert, expert-participative, participative). The development of local management potential is the main result of the participation of stakeholders in decision making and their implementation. The barriers to the implementation of participation in the process of local development programming have been identified in the paper at the basis of the critical literature analysis, web and desk research and questionnaire survey in communes of the Opolskie Voivodeship.
PL
Partycypacja to kluczowy element współzarządzania i programowania rozwoju. W modelach programowania (eksperckim, ekspercko-partycypacyjnym, partycypacyjnym) stosowane są różne formy i narzędzie partycypacji (informowanie, konsultowanie, współpraca). Głównym rezultatem partycypacji (udziału interesariuszy) w podejmowaniu decyzji jest rozwój zdolności/umiejętności zarządzania lokalnego. W artykule, na podstawie krytycznej analizy literatury, web and desk research oraz badań ankietowych w gminach województwa opolskiego, zidentyfikowano bariery dla wdrażania partycypacji do procesu programowania rozwoju lokalnego.
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