In social studies, the human factor plays the dominant role and is the main topic of these studies. In the technical field the situation is somewhat different. The authors of this study have concentrated on the influence of the human component in reliable supply chains. A supply chain is treated as a complex technical-organizing system whose aim is to produce and supply a product that is readily available for use by the consumer. The aim of the article is to produce a critical analysis of the publications put forward a the ESReDA seminar, which was dedicated to the human component in technical systems as well as the referencing of publications with regards to the human component in supply chains.
The content of work in all types of workplaces has been intensively changing in the last few decades, especially in the part of the way of doing work and increasing efficiency. The mentioned dynamic of changes is caused by alters in the technical system that is increasingly relying on information technology and automation systems, where today one person can perform in certain areas the same amount of work that was previously performed by dozens of employees. Standardization at the time of the fourth technological revolution, can be used to a certain extent to improve the efficiency of the work of employees in all areas and industries, whether it is production or service, but with different intensity. The aim of the paper is to test the mediating influence of job standardization on employee efficiency if the key outputs of the job analysis process are observed as predictors. The paper will test the impact of job analysis segments including information technology using intensity on employee efficiency in the context of the fourth technological revolution and digitalization, directly and indirectly through the mediation of job standardization construct. In the above way, we want to find out the answer to the question of how important the standardization of work is as a vehicle for the efficiency of employees in modern business conditions that require acceptance of the principle of deviating from the standard job description and procedures (dejobbing), which to a certain extent is in logical collision with the standardization of work.
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