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Zachowania obywatelskie w organizacji: istota, rodzaje, determinanty, skutki

100%
Szwiec P.
Marketing i Rynek
|
2022
|
issue 4
31-40
EN
Decydenci w organizacjach często oczekują od pracowników podejmowania działań, które nie Often in organizations employees should take actions that are not compulsory but may cause positive organizational results. Such activities mostly are called organizational citizenship behaviors. The concept appeared in the scientific literature in the eighties and is still very popular among management scholars. However there are few publications about organizational citizenship behaviors in polish literature. This being the case, in the article theoretical and empirical information about organizational citizenship behaviors were presented. First of all: meaning, types, considerations, and effects of such behaviors were discussed. In the article were also presented gaps in knowledge about organizational citizenship behaviors.
PL
wynikają z formalnej umowy o pracę. W literaturze przedmiotu tego typu aktywność określa się mianem zachowań obywatelskich w organizacji. Pojęcie to pojawiło się w latach 80. XX wieku i do dzisiaj jest przedmiotem znacznego zainteresowania przedstawicieli nauk o zarządzaniu. Celem artykułu jest przegląd oraz przedstawienie wyników dociekań teoretycznych i badań empirycznych nad zachowaniami obywatelskimi w organizacji - tym bardziej że w polskojęzycznych czasopismach ukazało się niewiele artykułów poświęconych tej problematyce. Uwzględniono przede wszystkim cztery obszary analizy - istotę, rodzaje, uwarunkowania i skutki takich zachowań.
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Enthusiasts or Trapped? Relations Between Organizational Commitment Profiles, Organizational Citizenship Behavior and Life Satisfaction

75%
Spik A.
Journal of Entrepreneurship, Management and Innovation
|
2016
|
vol. 12
|
issue 1
7-34
EN
The aim of this article is to investigate the relationship between organizational commitment profiles and organizational citizenship behavior (OCB) and life satisfaction. To complete these goals three studies were conducted. The research involved the cultural adaptation of the internationally accepted standard Organizational Commitment Questionnaire and the development of the Organizational Citizenship Behavior Questionnaire. The first study (N=40) focused on the validation of translation and cultural adaptation of the Organizational Commitment Questionnaire (Meyer & Allen, 1991, 1997). The second study (N=222) was aimed at confirming the factor structure and psychometric properties of the Organizational Commitment Questionnaire – Polish version. In the third study (N=42) the Organizational Citizenship Behavior Questionnaire was obtained. In the next study (N=503) the main research hypotheses were examined. Five clusters were identified using k-means cluster analysis. These were labeled: Non-committed, Neutrals, Enthusiasts, Trapped and Devoted. Analysis of variance results indicated that Enthusiasts and Devoted demonstrated the highest levels of OCB and high levels of life satisfaction. The Non-committed profile showed the lowest level of OCB combined with low levels of life satisfaction.
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